Western Cape: Back of House Manager posted by Hospitality Hire

Critical Criteria (Requirements)

• Minimum 5 years experience in a supervisory or managerial role within hotel operations, engineering, or facilities management
• Proven experience managing back-of-house departments, including housekeeping, maintenance, engineering, and support services
• Strong knowledge of hotel operational systems, workflows, and health & safety compliance
• Excellent leadership, organisational, and problem-solving skills
• Ability to work in a fast-paced, dynamic environment while maintaining operational excellence
• Hospitality qualification or diploma advantageous
• South African citizen with a valid ID

Key Competencies

? Operational Leadership Ensure all back-of-house operations run smoothly, efficiently, and safely
? Team Development & Supervision Lead, mentor, and motivate multiple teams across support departments
? Safety & Compliance Maintain adherence to OHS regulations, hotel policies, and environmental standards
? Collaboration & Communication Work closely with front-of-house, F&B, and management teams to support seamless service delivery
? Problem Solving & Decision-Making Address operational challenges proactively and ensure timely resolution

Duties & Responsibilities

• Oversee all back-of-house operations including maintenance, engineering, housekeeping, and support services
• Supervise and develop departmental managers and staff to maintain high performance standards
• Ensure compliance with health, safety, and environmental regulations across all back-of-house operations
• Monitor operational workflows, identify inefficiencies, and implement process improvements
• Collaborate with front-of-house and F&B teams to support service excellence and guest satisfaction
• Manage budgets, resources, and operational costs while ensuring quality standards are met
• Maintain accurate reports, logs, and records related to departmental performance
• Respond to operational emergencies and provide hands-on support as required
• Live and promote the hotels values of Teamwork, Respect, Innovation, Accountability, Passion, and Integrity

Package on Offer

• Basic salary (TBA)
• 50/50 contribution to Pension
• Company contribution to medical aid

Important Application Notes

• Must hold a valid South African ID
• Only candidates with proven back-of-house management experience will be shortlisted
• Ensure your CV is 100% updated
• All applicants will attend a virtual introduction interview
• Recruitment aligns with the companys Employment Equity Plan

Lead operational excellence behind the scenes and ensure the President Hotel remains Cape Towns most iconic luxury destination.