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Western Cape: Estate Late Administrator posted by Conova (PTY) LTD

Date 2024-11-28
Job Title Estate Late Administrator
Employer Conova (PTY) LTD
More Information
Salary 30000
Category Finance Accounting
Location Western Cape
/ Western Cape

Job Summary

Key

Responsibilities:

  • Administer estate late cases in line with current legislation (including administration of Deceased Estates Act, Pension Fund Act, Long Term Insurance Act, and Income Tax Act)
  • Make sure all relevant business rules and compliance processes must be adhered to
  • Client Servicing: assist and resolve all queries received via telephone or email from executors, beneficiaries, independent financial advisors, and other relevant stakeholders internally and externally
  • Manage flow of work items (queries, requests, and instructions)
  • Follow up with the executors, brokers, and beneficiaries for outstanding documents
  • Maintain agreed SLA on all administrative tasks
  • Provide clear, accurate and concise instructions for processing of instructions
  • Attend scheduled training sessions and proactively request training when unsure of a certain product, process, or system information
  • Be professional and courteous with regards to all job functions with service excellence always being promoted
  • Promote teamwork and respect within the team at all time
  • Develop, maintain, and promote mutual harmonious relationships with both AL, Sales teams, and broker assistants
  • Develop, maintain, and promote a strong relationship with relevant Team Manager and Upper Management
  • Contribute to the ongoing development of processes and materials used by the Estate Late team

Qualifications and Experience:

  • 2 to 3 years’ experience within the LISP industry with experience in retirement products and estate lates
  • Linked Products, Unit Trusts and Offshore Funds knowledge is essential
  • Working knowledge of relevant financial services legislation required
  • Matric
  • Studying towards Bachelor of Law degree or paralegal qualification is advantageous
  • Proficiency in Microsoft Excel, Word, and Outlook
  • The ability to build and maintain meaningful relationships
  • The ability to ‘approach and own’ and continuously look for opportunities to develop
  • Driven by results
  • A client focused and collaborative approach

Estate Late Administrator position available in Western Cape, Western Cape. This job position was posted by Conova (PTY) LTD. The job has been posted as a char8000 ad on 2024-11-28 at 01:25:47 in the Finance Accounting category

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