Duties and responsibilities
1. Regulatory Compliance & Oversight
– Stay up to date with all changes to SARB Exchange Control rulings, circulars and banking partner interpretations
– Interpret and communicate regulatory updates clearly and promptly to all affected teams
– Ensure all foreign exchange transactions are reviewed and executed in line with applicable Exchange Control regulations
2. Client and Internal Advisory
– Provide clear, accurate guidance to clients and internal teams on Exchange Control matters.
– Handle complex or uncommon queries with a solutions driven approach, escalating where necessary while maintaining ownership
– Attend client meetings where Exchange Control expertise is required
3. SARB Applications and Partner Bank Liaison
– Prepare, submit, and track SARB applications and renewals via our authorised banking partners
– Maintain a log of applications, outcomes and timelines to monitor processing efficiency
– Liaise with bank Exchange Control desks to resolve queries and negotiate interpretation differences
4. Internal Training
– Design and deliver regular training on Exchange Control for Dealing, Payments, Compliance and other support teams
– Ensure updated materials and process checklists are available and understood by relevant staff
– Promote consistency in how common transactions are treated across the business (e.g. FDI, foreign allowances, BOP codes)
5. Process Management & Continuity
– Document standard operating procedures (SOPs) and checklists for recurring processes and transactions
– Identify and address gaps in coverage or controls to minimise reliance on a single point of failure
– Set up workflows and automation tools (where feasible) to ensure continuity during planned or unplanned absence
6. Reporting & Oversight
– Assist in compiling audit trails and reports related to our Exchange Control requirement
– Flag regulatory risks or repeated transaction issues to leadership, with recommendations for resolution or escalation
7. Continuous Improvement
– Identify opportunities to improve the efficiency and effectiveness of the Exchange Control function
– Collaborate with cross-functional teams to align Exchange Control processes with evolving business goals
– Champion a culture of compliance, knowledge-sharing, and client-centric service
Core competencies and Personal Attributes
– Proactive ownership of the Exchange Control function, ensuring consistent performance through process documentation, planning and collaboration
– Attention to detail and high standards for compliance, documentation and execution.
– Process-driven mindset with the ability to systematise repeatable workflows and embed best practices across the business
– Strong problem solving skills with a practical yet innovative approach to complex or novel Exchange Control scenarios
– Effective communicator, able to simplify complex regulatory concepts for both clients and internal teams through written and verbal communication
– Business awareness, with an understanding of how Exchange Control considerations impact broader client outcomes and operational priorities
– Training and enablement orientation, with a focus on uplifting team knowledge and confidence through structured learning and informal support
– Stakeholder relationship management, including meeting with external SARB and banking partners, and internal departments
– Resilient under pressure, able to juggle multiple priorities, respond to urgent queries and maintain professionalism in client facing settings
– Continuous learner, staying up to date with regulatory changes and looking for opportunities to improve how the Exchange Control function adds value to the business
