Western Cape: Floor Leader – V&A Waterfront Mall posted by Manpower Group

• Lead by example on the sales floor, driving excellent customer experiences
• Support the team with product knowledge, sales techniques, and service delivery
• Ensure floor standards, displays, and stock levels are maintained
• Step into a supervisory role during peak trading times
• Assist with training and onboarding of new staff
•  Maintain visual merchandising

Minimum Requirements:

• Previous retail experience, ideally with some supervisory exposure
• A natural leader with strong communication and problem-solving skills
• Ability to work under pressure in a fast-paced environment
• Comfortable using POS systems and handling transactions
• Enthusiastic, confident, and passionate about customer service
• Matric
• Flexible to work shifts, weekends, and public holidays
• 3rd key holder experience would be advantageous

Please note only shortlisted candidates will be shortlisted.