Western Cape: Global Account Executive To Be Based In Cape Town, South Africa posted by MINT KULCA

• You excel at fostering trust-based, long-term client relationships that drive satisfaction and ensure retention.
• You have a keen eye for identifying opportunities.
• Your clear and persuasive communication skills ensure seamless collaboration with clients and internal teams, keeping expectations aligned.
• You proactively tackle challenges, providing practical and effective solutions in dynamic, fast-paced environments.
• You thrive in a rapidly changing environment, maintaining focus and high performance under pressure.
• You can work seamlessly with cross-functional teams, including technical and product departments, to deliver smooth client implementations and sustained success.

• Fluent in English: Exceptional written and spoken communication skills.
• Qualified and Experienced: A relevant Bachelor’s degree in Business, Marketing, Finance, or a related field, with at least 5 years of experience in sales or account management, ideally in fintech, telecom, or banking.
• Proven Client Management: Demonstrated ability to manage high-value clients, drive engagement, and deliver results.
• Tech-Savvy: Proficiency in MS Office, familiarity with API-driven marketplace solutions or SaaS models, and a reliable internet connection for remote work.
• Global Mobility: A valid passport and driver’s license, with the flexibility and willingness to travel globally and regularly for client engagements.

*It will count highly in your favor if you can also communicate in French, Spanish, or any other languages.

• Serve as the primary client contact post-sale.
• Align solutions with clients` evolving needs and ensure a high-touch customer experience.

Account Growth & Strategic Advisory

• Identify opportunities for client expansion and advise on the optimal use of features.
• Tailor strategies to enhance client experience within the telecom and banking sectors.

Implementation Support

• Oversee onboarding and ensure smooth integration of solutions.
• Liaise with technical teams to resolve issues and improve workflows.

Industry Insights & Guidance

• Stay informed on market trends to position the clients product and company as an innovative partner.
• Share best practices with clients based on industry developments.

Feedback & Continuous Improvement

• Collect and relay client feedback to inform product enhancements.
• Track account metrics to identify opportunities for renewals or expansion.