Job Description
Internal Sales Representative – Private Utilities Sector
- An Internal Sales Representative is required in the private utilities sector. This role focuses on supporting both existing and new customers by providing fast, accurate quotations, maintaining proactive communication, and building strong, long-term customer relationships.
- The position works closely with external sales representatives to support larger opportunities and help deliver tailored solutions that meet customer needs within the utilities market.
Key Responsibilities
- Manage leads and service desk requests related to private utilities, ensuring resolution within agreed SLAs
- Provide customers with fast and accurate quotations for utility products and services
- Maintain regular contact with customers to ensure a high level of service and engagement
- Build and nurture long-term client relationships based on trust and reliability
- Work closely with operations teams and sales representatives to ensure customer requests are fulfilled efficiently
- Collaborate with external sales representatives on larger opportunities, ensuring smooth handover and joint customer support
- Respond promptly to customer enquiries via phone, email, and digital platforms
- Maintain accurate records of customer interactions, quotations, and opportunities within CRM systems
- Identify opportunities to upsell or cross-sell utility solutions and services
- Ensure invoices are generated and issued to customers in a timely manner
Skills and Experience
- Previous experience in sales or customer service, preferably within the utilities or infrastructure sector
- Strong communication and interpersonal skills
- Ability to deliver accurate quotations quickly and efficiently
- Customer-focused mindset with a strong emphasis on relationship building
- Proficiency in Microsoft Office and CRM software (experience with ZOHO advantageous)
- Highly organised, detail-oriented, and capable of managing multiple tasks simultaneously
- This is an office-based role with occasional collaboration with field sales representatives
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Automotive Technician Jobs in Western Cape
In the Western Cape region of South Africa, the automotive industry is a significant sector with many opportunities for skilled technicians. Generally, the demand for trained and experienced automotive technicians remains high, driven by the constant need for maintenance and repairs in the province’s fleet of vehicles.
Typically, salaries for automotive technicians in the Western Cape can vary widely depending on factors such as experience, company size, and industry sector. While broad salary ranges are difficult to pinpoint, it is common for entry-level technicians to earn between R30 000 and R50 000 per annum, with more senior roles potentially commanding higher salaries, often ranging from R60 000 to R100 000 or more, depending on qualifications, experience, and specific company requirements. However, these figures are only general guidelines and may not reflect the actual compensation for individual positions.
Common skills required for automotive technicians in Western Cape include mechanical aptitude, problem-solving abilities, excellent communication skills, and a strong understanding of vehicle systems and components. Additionally, many employers place a high value on technical certifications, such as those offered by the National Association of Automobile Engineers (NAFE) or the South African Bureau of Standards (SABS). Other valuable assets often include proficiency in diagnostic tools, experience with computerized engine management systems, and a basic understanding of electrical and electronic systems.
The automotive industry sector in Western Cape commonly employs technicians across various sub-sectors, including manufacturing, financial services, transportation, and government. In the manufacturing sector, for example, technicians may work on assembly lines, inspecting and maintaining vehicles to ensure they meet quality standards. In contrast, those working in the financial services sector might focus on servicing luxury vehicles owned by high-net-worth individuals or companies.
Career development opportunities are also available for automotive technicians in Western Cape, with many employers providing training programs or career advancement schemes. Typically, technicians can progress from junior roles to senior positions, such as team leader or supervisor, after gaining several years of experience and completing relevant training or certifications.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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