Job Description
- Matric, and relevant tertiary qualification
- Background in social science, social work, journalism or anthropology
- Valid SA driver’s license and own vehicle, willing to travel to interviews
- Available to work office hours, Monday to Friday 08:30-16:30
- Computer literate in MS Office
- Experience or exposure to research, interviewing or community work
- Skilled at interviewing, listening and observing in nuanced, sensitive ways
- Comfortable working and engaging in diverse environments, cultures and communities
- Good writing, synthesis and reflection skills
- Strong communication and listening skills, able to handle sensitive situations with care
- Deeply curious and interested in people and their worlds
- Thorough, patient and methodical, able to follow a thread until it makes sense
- Able to improvise and find practical solutions on the go
- Combine logic with emotional intelligence
- Curious explorer, always seeking to understand, not just to confirm
DUTIES
- Plan, prepare and manage field research schedule and conduct interviews with customers
- Record conversations and take down detailed notes about conversations and observations
- Writing clear and logical discussion guides
- Observe patterns (thematic saturation), test and stretch ideas
- Bring creative energy and conceptual thinking to projects, helping translate complex findings into meaningful narratives
- Work collaboratively with the full team to ensure the client brief and the project have creative stretch
- Share updates and new insights with the team
- Communicate possible delays or challenges to the Field Lead
- Support the topline summary from the field, synthesising early findings and themes into a clear, concise write-up after the first two days in field, then refining and updating it daily
- Break down complex information into digestible, relatable insights with the team into key insights that clients can easily grasp
- Brief and handover findings and interview recordings to Editor and Report Writer for further editing
- Ensure that data is uploaded timeously to the right place
- Work with Admin-team to ensure respondents and recruiters are paid on time
- Manage field kit and required documents, stimulus, etc.
- Work closely with the Report Writer to ensure the story stays true to the field
Salary: R negotiable dependent on experience
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