Job Description
- Matric,
- Minimum 2–4 years’ experience in a sales administration, office administration, or customer service role
- Strong verbal and written communication skills with excellent email and telephone etiquette
- High level of computer literacy (MS Office; experience with CRM or ERP systems an advantage)
- Strong attention to detail and accuracy in documentation
- Ability to multitask, prioritise, and work in a fast-paced environment
- Professional, well-organised, and customer-oriented
- Team player with a proactive and solution-driven mindset
DUTIES
- Manage all administrative tasks related to the sales department, including quotations, sales orders, and invoicing.
- Handle incoming customer enquiries via phone and email, providing accurate information and exceptional service.
- Assist the sales team with preparing proposals, price lists, and product documentation.
- Maintain and update customer records, databases, and filing systems.
- Liaise with internal departments such as logistics, accounts, and warehouse to ensure accurate and timely order fulfilment.
- Follow up on outstanding quotes and provide customers with updates on orders and delivery timelines.
- Monitor stock levels and coordinate with purchasing departments when required.
- Prepare weekly and monthly sales reports for management.
- Ensure office processes and procedures run smoothly and efficiently.
- Assist with general office duties such as answering phones, welcoming visitors, and coordinating meetings when needed.
Salary: R dependent on experience
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