Job Description
About the Role
We are seeking a highly organized and customer-focused Office Sales Administrator to join our team at Montague Gardens. As a key member of our sales department, you will be responsible for providing exceptional support to our sales team, managing administrative tasks, and ensuring seamless office operations.
Key Responsibilities
- Manage all administrative tasks related to the sales department, including quotations, sales orders, and invoicing.
- Handle incoming customer enquiries via phone and email, providing accurate information and exceptional service.
- Assist the sales team with preparing proposals, price lists, and product documentation.
- Maintain and update customer records, databases, and filing systems.
- Liaise with internal departments such as logistics, accounts, and warehouse to ensure accurate and timely order fulfilment.
- Follow up on outstanding quotes and provide customers with updates on orders and delivery timelines.
- Monitor stock levels and coordinate with purchasing departments when required.
- Prepare weekly and monthly sales reports for management.
- Ensure office processes and procedures run smoothly and efficiently.
- Assist with general office duties such as answering phones, welcoming visitors, and coordinating meetings when needed.
Requirements
- Matric,
- Minimum 2–4 years’ experience in a sales administration, office administration, or customer service role
- Strong verbal and written communication skills with excellent email and telephone etiquette
- High level of computer literacy (MS Office; experience with CRM or ERP systems an advantage)
Qualifications
–
Salary & Benefits
R dependent on experience
How to Apply
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About Client Services/Sales Support Jobs in Western Cape
In the Western Cape, the Client Services/Sales Support field is generally characterized by a competitive job market with an emphasis on providing excellent customer service and support to clients. The industry tends to be fast-paced and dynamic, with many opportunities for career growth and development.
Typically, Client Services/Sales Support roles in this region fall within a broad salary range of R250 000 to R500 000 per annum, although this can vary widely depending on factors such as the level of experience, company size, and industry sector. For example, entry-level positions may start at the lower end of this range, while more senior roles may command higher salaries. It is essential to note that these figures are only a general guideline, and actual salaries may differ based on individual circumstances.
Common skills required for Client Services/Sales Support roles in South Africa include excellent communication and interpersonal skills, attention to detail, organisational abilities, and the ability to work well under pressure. Additionally, proficiency in Microsoft Office software, CRM systems, and other industry-standard tools is often expected. Many candidates also possess strong problem-solving and analytical skills, as they need to be able to identify and resolve client issues effectively.
These roles can be found in various industries, including the financial services sector, technology industry, manufacturing sector, and others. In these sectors, Client Services/Sales Support professionals play a critical role in supporting customer-facing teams and ensuring seamless service delivery.
Career development opportunities are plentiful for those in this field, with many options available for advancement or specialisation. Typically, career progression involves taking on increasingly complex projects, gaining leadership experience through departmental roles, or pursuing advanced qualifications such as an MBA or a Postgraduate Diploma in Business Administration. With dedication and hard work, it is possible to establish a successful and fulfilling career in Client Services/Sales Support in the Western Cape region.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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