Western Cape: Onboarding Admin Assistant posted by Mayfly Agri
Posted on 2025-07-16 00:00:00
| Employer | Mayfly Agri |
|---|---|
| Category | Other Legal |
| Location | Western Cape / Western Cape |
Job Summary
- Must have Grade 12, a relevant tertiary qualification is advantageous
- Solid administrative experience, preferably within a law firm environment
- Strong analytical and problem-solving skills
- Excellent telephone etiquette with a clear, friendly, and professional communication style
- Ability to work under pressure and meet tight deadlines while maintaining high-quality client service
- Effective team player with strong collaboration skills
- Self-motivated with the ability to work independently and take initiative
- Must have proficient IT skills
- Must be able to work UK hours
The successful candidate will be responsible for:
- Carrying out file opening for the Department.
- Onboarding clients in line with internal processes, ensuring relevant paperwork is being completed in a timely manner.
- Communicating with clients via email and telephone, including answering calls from clients and transferring them to the relevant fee earner and support staff where required.
- Conducting anti-money laundering checks.
- Undertaking visual identification verification checks.
- Adhering to internal and external compliance requirements.
- Maintaining accurate records and performing data entry on internal and external systems.
- Liaising with external providers such as the Land Registry on matters where required.
- Identifying and suggesting areas for improvement, such as efficiencies to be made to existing processes.
- Providing administrative support to the Department where required.
Please note that subsequent to the screening and shortlisting process, all further communication will be entered into, only with the shortlisted candidates
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