Western Cape: Restaurant Supervisor x2 posted by Hospitality Hire

Profile

A confident and professional Restaurant Supervisor with experience in premium, high-volume hospitality environments. Skilled in leading service teams, maintaining exceptional guest experiences, and ensuring smooth front-of-house operations. Calm under pressure with strong organisational ability, attention to detail, and a passion for elevated service standards.

Core Skills

• FOH leadership & shift supervision
• Team motivation, training & performance support
• Guest service excellence & issue resolution
• Strong food & beverage knowledge
• Floor management & service flow coordination
• POS oversight, cash-up accuracy & administrative tasks
• Reservations, seating plans & section allocation
• Hygiene, safety & FOH standards compliance
• Communication across FOH & BOH teams

Experience Highlights

• Supervised daily restaurant operations to ensure smooth, efficient service
• Led and supported the waitstaff team during busy shifts
• Managed reservations, table allocations, and overall dining room flow
• Handled guest concerns professionally and ensured service recovery where needed
• Oversaw POS operations, cash-ups, and shift administration
• Assisted with training new staff and maintaining service standards
• Ensured hygiene and cleanliness across all FOH areas
• Supported opening/closing procedures and operational planning

Strengths

• Strong leadership presence
• Calm, confident, and solutions-focused
• Excellent communication and guest engagement
• Reliable, organised, and well-presented
• Service-driven with high attention to details