Western Cape: Retail Assistant Manager posted by Eskort (Pty) Ltd
Posted on 2025-07-27 00:00:00
| Employer | Eskort (Pty) Ltd |
|---|---|
| Category | FMCG Retail |
| Location | Western Cape / Western Cape |
Job Summary
Grade 12 (Non-Negotiable)
Diploma/Degree in Retail or Business or related qualification will be advantageous
EXPERIENCE
Minimum of 5 years’ experience working in a retail environment, ideally in a supervisory or leadership level.
KNOWLEDGE REQUIRED
Prior knowledge and experience in management of; Inventory/stock, buying, staff, products merchandising, costs and profitability of the store.
Knowledge of stock management systems like ERP, Meat matrix, etc.
Knowledge and understanding of FMCG environment and related legislation
Management of perishable products with short shelf life especially in meat industry
Basic Understanding of retail consumer behaviour and purchasing trends
Basic Understanding of the retail and meat market
SKILLS REQUIRED
Excellent verbal and written communication skills.
Proficient in MS Office Suite.
Demonstratable analytical skills.
Basic Understanding of income statements, cash flows, stock management reporting, and all basic financial systems.
Excellent interpersonal skills and ability to communicate effectively.
Exceptional customer service and people management skills.
Energetic and self-starter.
Key Performance Areas
Stock Management
Stock Ordering
Place orders with factories and other suppliers
Follow up on orders
Manage deliveries, delivery dates and stock upon arrival
Manage stock order volumes
Stock Receiving
Receive ordered stock
Report delivery shortfalls, and damages
Follow up on non-received stock
Capture received stock on Meat Matrix
Stock controlling
Daily stock levels reporting
Run stock depletion reports- cashiers
Balance off with stock receiving
Manage stock levels threshold
Manage stock shrinkage: stock losses/damages/dumpings
Housekeeping
Store cleanliness including, but not limited to all floors, bathrooms, office spaces, passageways, isles, packing areas, chillers, freezers, cashier till points and Deli (Hot Foods) area
Always maintain high level of HACCP standards throughout the store
Observe OHSA (Occupational Health and Safety) hazards and abide by the rules and regulations of the Act.
Employee Management
Employee Recruitment
Onboarding and Induction of new employees
Training and Development
Employee Relations (Discipline in the workplace)
Performance Management
Employee Wellness
Employee Motivation
Store Organisation
Display of products on the shelf and create attractive displays at key points in the store ex: check-out ques
Be familiar with the merchandising material available from suppliers and ensure employees are familiar with all in-store (current) promotions
Re-arrangement of store shelves and products
Managing of non-moving items and display areas
Cash Management
Manage and assist with daily cash ups
Minimise cash losses
Manage picking up and dropping off of cash in the store
Manage cash on ATM
Manage safety of cash movement within the store
Manage and keep the safe secure and locked at all times
Customer Service
Deliver excellent service to ensure high levels of customer satisfaction
Create a store that meets local needs by building an understanding of customer-product preferences.
Manage and analyse customer complaints to get insights for improvement of customer satisfaction
Be the custodian of customer experience and lead brand loyalty
Responding to customer complaints and comments promptly and accurately
Scan and analyse customer environment, purchasing patterns and initiate activities that will influence customer behaviour including attracting new and retain existing customers
System Administration
Manage staff clocking via ERS
Maintain and understand the system Meat Matrix
Manage and maintain CCTV cameras
Ensure availability of physical security guards in store
Manage the alarm system internally
Click Go Apply to apply online!
Get Similar Job Alerts
More jobs in Western Cape
More jobs in Western Cape
Browse FMCG Retail Jobs
Browse Eskort (Pty) Ltd Jobs
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Western Cape: sales representative posted by SPECMED
We are looking for a motivated Sales Representative to join our rapidly growing team.The applicant must have their own vehicle.Experience is required and...
View Job
sales representative
Western Cape: Factory Manager posted by West Coast Personnel
Key RequirementsStrong knowledge of packaging machinery volumetric fillers, labellers, etc.Hands-on problem-solving and technical abilitiesCapable of...
View Job
Factory Manager
Western Cape: Junior Project Engineer posted by Network Finance
Key ResponsibilitiesOversee the planning, execution, and completion of engineering projects from initiation to handoverCoordinate with internal teams,...
View Job
Junior Project Engineer
Western Cape: Product Owner posted by Communicate Finance
Born of an Engineering Degree, grounded in structure, systems, and smart designSharpened by real-world battlefieldsmdashFinTech platforms, digital banks,...
View Job
Product Owner
Western Cape: Retail Assistant Manager posted by Eskort (Pty) Ltd
QUALIFICATIONSnbspGrade 12 Non-NegotiableDiplomaDegree in Retail or Business or related qualification will be advantageousnbspEXPERIENCEnbspMinimum of 5...
View Job
Retail Assistant Manager
Western Cape: Branch Manager – Hygiene/Sanitation Sector posted by Time Personnel
REQUIREMENTSMatric certificate minimum, with relevant tertiary qualification in Business Management, Operations Management, or a related field will be...
View Job
Branch Manager – Hygiene/Sanitation Sector
Western Cape: Internal Sales Administrator posted by Fusion Personnel
Duties and ResponsibilitiesSupporting the sales team with administrative tasksAssisting with customer inquiries and providing product informationPreparing...
View Job
Internal Sales Administrator
Western Cape: Structural Engineer posted by Recruitpro Solutions
Duties amp ResponsibilitiesDesign structural components with limited oversightCollaborate with other disciplines on multidisciplinary projectsAllocate and...
View Job
Structural Engineer
Western Cape: Industrial Relations Specialist posted by FROGG Recruitment
Industrial Relations Specialist Brackenfell Industrial Cape Town Our client seeks the expertise of an Industrial Relations Specialist. The Industrial...
View Job
Industrial Relations Specialist
Western Cape: Principal Systems Engineer posted by RareCruit
They are looking for someone who play a leading role in the hardware development team!RequirementsBSc EngBEng Degree in Electrical or Mechatronic...
View Job
Principal Systems Engineer
Western Cape: Retail Manager posted by Eskort (Pty) Ltd
JOB ROLE REQUIREMENTS QUALIFICATIONSGrade 12DiplomaDegree in Retail or Business or related qualification will be advantageousEXPERIENCEMinimum of 5...
View Job
Retail Manager
Western Cape: General Worker – Cape Town posted by Jordan Human Resources
One of our manufacturing companies based in Cape Town is looking to hire General Workers to come and assist them for 3 months.The candidate must be of sober...
View Job
General Worker – Cape Town
Western Cape: Payroll Administrator -MAT Cover posted by Bridgena Barnard Personnel Group
Payroll Administrator - MAT CoverReport to ManagerSeniority Level Mid Career 4 - 6 yrs expType TempDuties and ResponsibilitiesMatric NQF level 4 or...
View Job
Payroll Administrator -MAT Cover
Western Cape: Junior Buyer – Hardware posted by Time Personnel
REQUIREMENTSnbspMatric, or similar qualificationMinimum 7 years of experience in a purchasing or procurement roleProficiency in Microsoft Office Suite Word,...
View Job
Junior Buyer – Hardware
Western Cape: CNC Machinist posted by Network Finance
A renowned foundry is looking for a skilled CNC Machine Shop Manager to lead operations for vertical lathes and milling machines in a high-efficiency...
View Job
CNC Machinist
Western Cape: Senior Project Manager posted by Communicate Finance
Plan, execute, and manage cross-functional project tasks to ensure on-time delivery, quality, and cost-effectivenessDevelop and manage overall project...
View Job
Senior Project Manager
Western Cape: Technical Service Manager posted by Persona Staff
What Yoursquoll DoYoursquoll be at the forefront of launching and managing all technical service operations for products across the countryDevelop a...
View Job
Technical Service Manager
Western Cape: Purchasing & Operations Coordinator posted by Persona Staff
What Yoursquoll DoReporting directly to the General Director, yoursquoll be the glue that keeps purchasing, logistics, and stock control running smoothly....
View Job
Purchasing & Operations Coordinator
Western Cape: AWS Data Migration Engineer posted by One Connect Solutions
Job DescriptionAs an AWS Data Migration Engineer, you will be responsible for designing, executing, and managing the migration of data from on-premises or...
View Job
AWS Data Migration Engineer
Western Cape: Recruitment Consultant posted by Talent Finder
Communicate Recruitment is looking for a competent Recruitment Consultant to assist our clients in finding the best people to staff their business. And to...
View Job
Recruitment Consultant
Western Cape: Sales Manager posted by Persona Staff
What Yoursquoll DoIn this pivotal role, yoursquoll drive sales success byDeveloping and executing sales strategies to promote state-of-the-art gastronomic...
View Job
Sales Manager
Western Cape: Forklift Technician – Cape Town posted by Fusion Personnel
About the roleWe are seeking a skilled Forklift Technician to join a dynamic company based in Cape Town. As a Mid Career Forklift Mechanic, your...
View Job
Forklift Technician – Cape Town
Western Cape: Electrical Engineer posted by Network Finance
Key ResponsibilitiesDesign, implement, and maintain electrical systems for solar PV or renewable energy projects.Oversee grid integration, power...
View Job
Electrical Engineer
Western Cape: Solar Project Manager posted by Network Finance
Key ResponsibilitiesManage the full project lifecycle of solar PV installations commercial or utility scale from planning to commissioning.Lead project...
View Job
Solar Project Manager
Western Cape: Electrical Sales Engineers posted by Network Finance
Job amp Company DescriptionJoin a market leader known for innovation and global sourcing. Based in Cape Town, this role offers clear growth potential in a...
View Job
Electrical Sales Engineers