• Matric, with relevant tertiary qualification advantageous
• Customer–focused to understand and address customer concerns
• Highly organised as to juggle multiple accounts and deadlines simultaneously
• Strong analytical skills to take data and support logical, pragmatic and structured reconciliations to meet outcome
• Good communication skills both spoken and written
• Results-Driven in meeting customer and company expectations
• Ability to integrate with both internal and external customers; sales, operations and finance teams

 
DUTIES
 

• Resolve disputes and billing issues between POS and Financial system (XERO)
• Oversee the complete debtors function within the retail accounts receivable department
• Monitor the organization`s credit policies and practices
• Manage credit limits and credit terms for customers
• Ensure sales ledger, accounts receivables reports are accurate and up to date
• Contact customers to follow up on outstanding payments and overdue accounts

• Negotiate payment plans with customers in line with company policies
• Maintain accurate records of all collection activities etc
• Address and resolve payment discrepancies

• Calculate and complete settlement discounts
• Ensure all invoices are printed and synchronized in both POS and Finance systems
• Collaborate with finance, sales and operations team to ensure seamless account management and financials processes

• Collaborate with warehouse and sales teams on credit control matters
• Building and maintaining strong relationships with debtors while enforcing payment obligations is a crucial aspect of role
• Report payment defaults and keep record thereof

Salary:

R18000 – R25000 CTC Negotiable dependent on experience
 
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