• Matric or similar secondary qualification
• Experience in a similar role
• Min 10 years experience in a management role
• Manage, mentor and increase skills of sales employees
• Ability to achieve the growth required by the sales team
• Understand the customer requirements and expectations
• Experience working with products similar to tiles, counter tops, vanities, wall claddings, tables etc.
• Experience managing staff in a showroom environment and managing external sales representatives calling on professionals like architects, designers, construction companies within the Residential and Commercial Sector

 
DUTIES

• Managing the external sales team and the customer service team
• Achieve growth and hit sales targets by successfully managing the sales team
• Problem solving with sales team on customer issues, factory issues and performance issues
• Maximize team potential by assisting and coaching, as well as conducting performance reviews
• Assist with the customer service figures and manage the overall sales figures
• Overseeing the activities and performance of sales team
• Assisting in opening doors where possible
• Recruiting for external sales team and customer service
• Understand the ideal customers and their needs
• Building and promoting strong, long-lasting relationships for repeat business opportunities
• Extensive liaison with the factory and marketing team
• Implement a strategic plan that expands the company’s customer base, and ensures the best presence in the marketplace
• Identify improvement areas for the team and arrange relevant and ongoing trainings
• Be the leader and sounding board for the team
• Manage client issues ensuring the best outcomes

 
Salary: Market related basic salary plus override commission on sales
 
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