Witbank: Contract Manager (Transalloys)

January 6, 2026 Jobs in Emalahleni MP

Emalahleni MP

Customer service / support

Job Description

Security advice to client Threat and Risk assessment Client liaison and professional client relationship Manpower Management Equipment Management Effectively dealing with and managing client complaints Ensure that contractual requirements are always met Initiating and chairing disciplinary hearings Incident and investigation management Ensure compliance to the Companys disciplinary code Knowledge of Health & Safety management Ensuring Security Officers problems that are reported are solved Ensure that all company / client SOPs are followed Ensure BPC policies and procedures are always followed Ensure that training takes place as and when required to increase and sustain the performance and productivity of the staff After hour visits and standby duties Completion of daily, weekly and monthly reports Assisting with shift changes as a standby manager Must be able to attend meetings and take calls to assist with matter of urgency even on rest days Demonstrate extensive knowledge of good security practice covering the physical and logical aspects of information products, systems, integrity, and confidentiality Preferred qualifications/attributes/skills: 10 years minimum experience in the mining environment (experience in the PGM environment will be an advantage). Security Management Diploma with a Security B-Tech Degree or equivalent. Must have experience in investigations of criminal cases and internal mine related cases. SAPS experience will be an advantage. PSIRA certification Grade A Grade 12 or equivalent qualification Firearm competency and a valid regulation 21 certificate is an advantage (9mm, Shotgun, Self-Loading Rifle, Carbine) Relevant experience in a managerial or similar position. Not less than 10 years as a Contract Manager in a Mining Environment. Must have confidence in dealing with the public and community unrest. Bilingual (English and any other South African Language). The ability to work under pressure. First aid and fire-fighting training will be advantageous. Excellent written & verbal communication skills. Computer literate and knowledge of MS office. Must be willing to undergo polygraph test. Clean disciplinary, criminal and credit record.

View Job Stellenbosch: Service Advisor

About Customer service / support Jobs in Emalahleni MP

Emalahleni MP, South Africa is one of the growing metropolitan municipalities in Mpumalanga Province, with a thriving job market that offers various career opportunities, including customer service and support positions. Typically, the demand for skilled customer service representatives remains high across various industries, driven by the need to provide excellent customer experiences and resolve queries efficiently. In general, companies in Emalahleni MP often look for individuals with strong communication and problem-solving skills to join their teams.

When it comes to salary expectations, it’s essential to note that compensation can vary significantly depending on factors such as experience, company size, industry sector, and qualifications. Broadly speaking, salaries for customer service and support roles in Emalahleni MP often fall within the range of R30 000 to R60 000 per annum, although this can be higher or lower depending on individual circumstances. Typically, those with more experience, advanced qualifications, or working in larger companies may earn at the upper end of this range.

Common skills required for customer service and support roles include excellent communication and interpersonal skills, empathy, active listening, problem-solving and conflict resolution abilities, and technical proficiency in tools such as CRM software, email clients, and online platforms. Generally, these roles also require adaptability, flexibility, and a willingness to learn and develop new skills.

Many industries commonly employ customer service and support staff, including financial services sector, technology industry, manufacturing sector, retail sector, and more. In Emalahleni MP, you can find opportunities in various sectors, often with competitive salaries and benefits packages.

View Job eMalahleni: Fleet Administrator posted by Zaaiman Exploration Drilling (Pty) Ltd

Career development is an essential aspect of any career progression. Typically, customer service representatives who demonstrate strong performance, a willingness to learn, and excellent communication skills may be promoted to more senior roles or transition into related fields such as account management, sales, or operations management. With experience and additional qualifications, they can further develop their careers and take on leadership positions or move into specialized areas like technical support or training.

This information provides general career guidance. Actual salaries and requirements vary by employer.

GO APPLY NOW

Safe & secure application process