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Centurion: Field Technician posted by Blue Nova Energy (Pty) Ltd

Field Technician

Posted on 2025-02-05

Job Summary

Job Summary:This positions primary focus will be the commissioning, Site Acceptance Testing, repair and maintenance of BlueNova batteries (both LV, HV, iESS and turnkey products) at customer sites, both locally and internationally. This will include, but not limited to the basic setup, commissioning, fault-finding, repairs and maintenance on batteries which can include systems with various inverters, peripheral equipment, and EMS.Key

Responsibilities:

Repair and maintenance of BlueNova batteries, including logging faults and problems for continued improved products (applicable to all product ranges).Diagnostics and resolutions to ensure customer satisfaction.Forensic investigation into failures, understanding root causes and establishing control measures to prevent recurrence.Issue diagnostics and resolution, ensuring high quality and timely reporting to the team and customer.Technical analysis of client systems and battery performance to troubleshoot, fault-find and to define battery valuation (cycles and age).Coordinate, communicate and liaise on site visits with customers.Basic factory battery assessments and repairs.Assistance with Support admin, by providing input into parts required and used, stock management, financial tracking and management, and ensuring accurate and timeous customer feedback.Telephonic and virtual support to BlueNova customers.Commissioning of battery systems on site (SAT included), including containerized solutions with inverters (various) as well as EMS (where applicable).Requisitions for services and repairs internal and external.Stock issuing and management.Generate estimates, Sales Orders and assist with invoicing for Support services and correspond with the relating customers.Assist with SLA administration management.Assist with admin relating to service agent/EPC/Installer requests.Assist with field service planning and scheduling and coordination with team.Management of parts issued to technicians and customers, as well as parts returned.Liaise with internal and external logistics teams to arrange transportation as and when required.Warranty validity checks and confirmation, as well as warranty claims by customers and warranty claims from suppliers.Thorough use of- and documenting all works on the Support ticketing system, with acceptable first response- and ticket resolution time as per set out KPI targets.Job

Requirements:

Technical Diploma/Certificate or BTech Electrical Engineering.Electrician/Redseal/Wiremans license and PV GreenCard will be beneficialAt least 3-5 years relevant technical experienceFundamentals of DC- and AC powerRenewable systems knowledgeTechnical knowledge about productsAbility to read and interpret electrical schematicsHigh level of system knowledge and understanding for effective support and maintenance functionsApplications may also be submitted directly to Blue Nova Energy (Pty) Ltd
Field Technician position available in Gauteng, Centurion. This job position was posted by Blue Nova Energy (Pty) Ltd. The job has been posted as a premium ad on 2025-02-05 at 12:00:01 in the Trade Artisans Technical category

Click Go Apply to apply online!

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Centurion: Field Technician posted by Blue Nova Energy (Pty) Ltd

Field Technician

Posted on 2025-02-05

Job Summary

Job Summary:This positions primary focus will be the commissioning, Site Acceptance Testing, repair and maintenance of BlueNova batteries (both LV, HV, iESS and turnkey products) at customer sites, both locally and internationally. This will include, but not limited to the basic setup, commissioning, fault-finding, repairs and maintenance on batteries which can include systems with various inverters, peripheral equipment, and EMS.Key

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Repair and maintain BlueNova batteries, logging faults for product improvement across all ranges.Investigate failures, identify root causes, and establish control measures to prevent recurrence.Perform technical analysis of client systems and battery performance, including troubleshooting and battery valuation.Coordinate and communicate with customers for site visits.Conduct basic factory battery assessments and repairs.Provide telephonic and virtual support to customers.Commission battery systems on-site, including containerized solutions and inverters.Handle requisitions for internal and external services and repairs.Assist with SLA and service agent/EPC/installer requests.Coordinate field service planning, scheduling, and team coordination.Manage parts issued and returned to technicians and customers.Document all work on the support ticketing system, meeting KPI targets for response and resolution times.Job

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Av Technician

Error making API request.
Share this to someone who needs a job:
Posted in Jobs in Centurion, Jobs in Gauteng

More Jobs in Your Area