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South Africa: Client Relationship Manager – Cape Town

Client Relationship Manager – Cape Town

Posted on 2025-01-30

Salary Cost to company of R30 000 to R40 000pm negotiable including risk cover of 3 x annual salary for life and disability
Category Accounting Finance
Location ZA  /  South Africa

Job Summary

JOB DESCRIPTION | CLIENT RELATIONSHIP MANAGER CAPE TOWN Job summary One of our esteemed clients, being a leader in providing cost effective investment solutions, has an exciting vacancy for the position of Client Relationship Manager. The main objective of this role is to service existing clients, including but not limited to portfolio reviews, income sustainability reporting, general queries and maintaining relationships with clients. You must have a full understanding of investment products, legislative requirements relating to investments and retirement, as well as tax in the context of financial planning. Key areas of responsibility: Duties include, but are not limited to: 1. Product Knowledge Full understanding of Investment Products, including but not limited to: – Living annuities – Life annuities – Retirement annuities – Preservation funds – Discretionary investments – Endowments – Tax free savings investments 2. Value Chain Management Maintain relationship with clients. Develop productive working relationships with colleagues and clients throughout the financial services environment, both within and outside of the organisation. Propose solutions that meet each clients goals, needs and objectives. 3. Prepare Portfolio Reviews Prepare reviews for clients as per the required frequency indicated on the CRM. Ensure portfolio reviews are prepared within the required SLA timeframes. Reviews should be accurate and in the correct format and design. All reviews to be captured on the CRM management system in the prescribed expectations. Reviews to be discussed with clients and feedback to be captured on the CRM. Review client Wills annually. 4. General Administration Assist with switches, withdrawals and general enquiries; General Tax related assistance; Manage Annual Fee renewals; Manage Section 37 & 14 Transfers; Authorise Investec CCM payments; Assist with any new business after initial client on-boarding; Ensure that all administration and communication relating to client is captured on the CRM. 5. Qualifications Bachelors degree Postgraduate Diploma in Financial Planning CFP® (Certified Financial Planner) Regulatory Examination (RE5) (Completed) 6. Soft Skills Competencies Attention to detail Effective communication skills Deadline driven

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Client Relationship Manager – Cape Town position available in ZA, South Africa. This job position was posted by . The job has been posted on 2025-01-30 in the Accounting Finance category

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