Field Technician – Senior (Drivers And Experience Required) –
Posted on 2025-04-10
| Employer | The Talent Room |
|---|---|
| Salary | 9500 |
| Category | It Computer |
| Location | South Africa / South Africa |
Job Summary
Our Client in East London is looking to hire a Field Technician – Senior
Key Responsibility Areas:
General:
- Follow set SOPs and procedures.
- Work closely with a Team Leader and Scheduler.
- Maintaining project and safety documentation.
- Accurate reporting and updates on work done
- Ensuring all relevant stock is available for the work that was scheduled.
- Keep equipment well maintained and in a good condition.
- Adhere to all Health and Safety procedures.
- Completing all SHER and OHS required documentation.
- Conducting regular inspections with the RF and Fibre Team.
- The aim then of locating and
repairing faults found during the inspections. Preventative maintenance.
Detailed Job Description
- Fibre Troubleshooting: Splicing, testing, dome management.
- Wireless Troubleshooting: Signal testing on CPEs, access points, bandwidth capacity.
- Advanced Network Troubleshooting: Ip conflicts, firewall issues, routing issues.
- Installation of advanced VoIP systems.
- Provide excellent customer service.
- Display and live leadership values by teaching Junior staff and helpers.
- Work overtime, weekends, or on emergency call outs as required.
- Working at heights: House roofs, telephone/gum poles, large buildings.
- Working in crawl and small spaces for installation purposes.
Site Survey:
- Determine clients needs internal and external.
- Confirm signal to High Site is up and confirm throughput of bandwidth.
- Confirm Fibre termination point is live and available for client.
- When arriving on site, do a walk around to get an idea of the layout of the premises and job card,
usually with the client. - Conduct test internally or at each location to confirm sufficient data or coverage.
- Test and document all findings on the current internal network should there be one.
- Take photos of the location of the installations: Fibre CPE with Fibre cable run, Wireless CPE
antenna placement and bracket, Internal and external cable run, Access Points, POE, and power
points. - Document all findings of the survey accurately and as confirmed with client.
- Update ticket timeously for quotation, with all photos and work needed.
Callout Repairs:
- Confirm issues with client as described on ticket.
- Troubleshoot fast and sufficiently.
- Able to identify problems leading to Fibre or Wireless not performing optimally and determine
solutions. - Communicate costs implications involved with the repair if any.
- Have knowledge of products and pricing.
- Able to resolve the issue on site or replace the necessary equipment.
- Confirm with client that repair has been completed and that the client tested.
- Ensure that the client is satisfied with the work that has been done.
- Follow quality control with your Team Leader for confirmation when the repair has been
completed. - Inspect site, for possible future problems. Take photos and update accordingly.
- Update ticket with all relevant work done for job card completion and invoicing.
Installation:
- Receiving daily job cards for new installations.
- Referencing job cards for correct stock needed for the installation.
- Confirming clients needs are met as indicated on job cards. Able to update Sales or Technical
Department to adjust quote. - Installation of Fibre and Wireless CPEs
- Cable runs internal and external. Both Network and Fibre cable runs.
- Communicate with Installation Team Leader to confirm RF signal is as required on LOS.
- Communicate with Installation Team Leader to confirm Fibre signal is as required and color
allocations are correct. - Basic and advance access point and network setups.
- Setup and confirm the clients existing equipment is still working and that client verified that
everything works as it should. - Upgrade all equipment`s firmware, clean up and take photos for quality control.
- Follow quality control with your Team Leader for confirmation when the installation has been
completed. - Complete installation job card with equipment used, related technical information and photos.
- Inspect site, for possible future problems. Take photos and update accordingly.
- Update ticket with all relevant work done for job card completion and invoicing.
Work experience & Competency Requirements
- 2 years Fibre Optic splicing experience.
- 2 Years RF/Wireless experience.
- Advanced computer skills.
- Advanced Networking considered an asset.
- Technical training considered an asset. Electronics, IT, Networking, VoIP, IP cameras etc.
- Experience using FO troubleshooting tools (i.e., OTDR, Mass Fusion Splicing, etc.).
- Drivers license.
- Clean driving record.
- Proficient in fibre cable termination with connectors.
- Well versed in fusion splicing machine technique.
- Strong manual dexterity and hand-eye coordination.
- Ability to work in all weather conditions, confined spaces, isolation.
- Ability to work in a physically demanding environment including, but is not limited to:
carry, raise and climb a ladder, carry, lift and handle heavy equipment (manhole covers, cable
reels). - Self-disciplined, motivated and organized.
- Medically fit & able to work at heights.
Education Requirement
- Grade 12
- Specialized certifications would be an advantage.
Field Technician – Senior (Drivers And Experience Required) – position available in South Africa, South Africa. This job position was posted by The Talent Room. The job has been posted as a premium ad on 2025-04-10 at 15:01:56 in the It Computer category
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