Min. 10 years Operational Management experience BTECH or NHD in Electronic Engineering or Computer Science. Areas of responsibility: Technical Department Product Knowledge and Solutions Training Academy Technical Department Role: Operational Management of Technical Department Ensure high level of support to clients Operational Management of Internal Technical Systems Product Knowledge and Solutions Role: Manage Product Specialist Ensure best practice Design of Security Solutions Ensure Competent Technical Staff & Sales Engineers Training Role Operational Management of Training and Training Academy Manage Marketing and Sales staff Training Manage counter sales and telephonic support training Manage Client training product knowledge Experience required: Operational Management of Technical Services (B2B) Operational Management of the delivery of training to staff & clients Operational Management of Internal Technical Systems Operational management of ICT services Management of Team Leaders, Product and Service delivery Technicians (max span of control of 6)