Cape Town: Product Manager (CPT Hybrid) posted by Datafin
Posted on 2025-04-29 00:00:00
| Employer | Datafin |
|---|---|
| Category | Other IT/Computer |
| Location | Western Cape / Cape Town |
Job Summary
Cape Town – Western Cape – South Africa
- Gather and analyze customer feedback to continuously improve the product and enhance user experience.
- Keep abreast of competitor products and industry trends, identifying opportunities to inform product strategy.
- For your assigned areas of the product, develop and execute the roadmap, making data-driven decisions considering customer needs, business goals, and market trends.
- Clearly document both business and functional requirements for new features, maintaining a healthy backlog of prioritized work for the Engineers.
- Put together wireframes for internal stakeholders to help communicate feature ideas for further refinement.
- Work closely with other teams to gather use cases and data to define feature success criteria and possible limitations.
- Work closely with the Engineering team (Dev and QA) to clearly communicate the feature value, objective, use cases, and test data.
- Review and give signoff on new features before deployment.
- Work with the UX Designer to communicate design requirements and conduct user testing.
- Provide release notes and internal product training on new features for Customer-facing teams, including the value proposition of those features for customers.
- Work closely with Customer-facing, Marketing, and Sales teams to ensure alignment and successful product launches.
- Work with the Support team to triage and prioritize bugs.
- Participate in both local and US-based team meetings, and assist in implementing action items as needed, noting that meetings with US-based counterparts can last until 9am Pacific Time.
- Bachelors Degree in a relevant field.
- Minimum 5 years’ experience on a Product team, preferably in the software industry.
- Experience working with a globally disbursed team.
- Capacity for customer empathy and dedication to understanding and meeting customer needs.
- Ability to analyse the situation, define key objectives, and create/execute action plans.
- Adeptness at prioritizing and managing multiple projects simultaneously while delivering on deadlines.
- Understanding of UX principles.
- Outstanding written and verbal communication; you are clear, concise, and friendly.
- Ability to give presentations to both small and large groups of people.
- Strong Project Management, communication, and analytical skills.
- Ability to work effectively in a fast-paced, collaborative environment.
- Excellent problem-solving skills and a customer-centric mindset.
- Deep knowledge of SharePoint and Microsoft Office.
- Experience with Aha!, Balsamiq, Celoxis and Azure DevOps.
- B2B Software as a Service industry experience.
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