Cape Town: Experienced Travel Expert – B2C posted by Kendrick Recruitment
Posted on 2025-05-18 00:00:00
| Employer | Kendrick Recruitment |
|---|---|
| Category | Other IT/Computer |
| Location | Western Cape / Cape Town |
Job Summary
Kendrick Recruitment is now seeking an Experienced Travel Expert to join a leading luxury travel company. This is a remote-based position in Cape Town, offering the opportunity to design and sell high-end, tailor-made itineraries across Southern and East Africa, as well as other bucket-list destinations.
This role is ideal for a seasoned travel consultant with deep destination knowledge, outstanding communication skills, and a proven track record in bespoke itinerary planning and high-level customer service.
Key Responsibilities:
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Create high-quality, customized itineraries tailored to a wide range of traveler profiles
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Manage the full sales process: itinerary planning, costing, refinement, confirmation, and post-travel engagement
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Convert warm leads through email, telephone, and video consultations
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Present detailed, compelling travel proposals with supporting information and expert guidance
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Deliver top-tier client service throughout the booking journey to foster repeat and referral business
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Proactively expand product knowledge and stay updated on industry trends and developments
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Maintain current commercial knowledge of properties, flight options, and logistical planning
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Build strong relationships with colleagues and trade partners while contributing to a positive team culture
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Participate in regular research trips to maintain firsthand destination expertise
Essential Experience and Skills:
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Minimum of 4 years experience in a tailor-made travel consultant role
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Proven experience designing complex itineraries in Southern and East Africa
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First-hand travel knowledge of key destinations within sub-Saharan Africa
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Demonstrated success in a target-driven sales environment
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Excellent written and verbal communication skills
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High attention to detail with exceptional customer service standards
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Strong IT skills and comfort with digital communication tools
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Well-organized with strong time management abilities
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Results-driven and proactive work ethic
Desired:
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Knowledge of the Indian Ocean and Indian Subcontinent
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Experience with GDS/flight operating systems
Personal Attributes:
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Passionate about tailor-made African travel
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Motivated by achieving and exceeding sales targets
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Enjoys working in a fast-paced, collaborative environment
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Committed to responsible tourism practices
Package Includes:
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Competitive salary (DOE)
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Company bonus scheme
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Group life cover
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Discovery Health Medical Aid with company contributions
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Company pension scheme
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Hybrid working arrangement after 6-month probation
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Opportunities to travel to key destinations and visit the UK office
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Long service benefits
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Ongoing training and professional development
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Team social events
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Structured induction and training program
Working Hours:
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Monday to Friday 40 hours per week
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Saturday rotation once every 8 weeks
If you’re a travel professional with a flair for bespoke itineraries and high-touch client service, Kendrick Recruitment invites you to apply. Submit your CV today to join this dynamic, globally recognized travel brand.
Click Go Apply to apply online!
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