Hazyview: Wine Steward posted by Kendrick Recruitment
Posted on 2025-05-21 00:00:00
| Employer | Kendrick Recruitment |
|---|---|
| Category | Food & Beverage |
| Location | Mpumalanga / Hazyview |
Job Summary
Kendrick Recruitment is currently seeking an experienced and passionate Wine Steward to join a luxury 5-star safari lodge in the iconic Kruger National Park. This role offers a fantastic opportunity for a wine enthusiast to contribute to an exceptional guest experience, providing a high-quality wine service within a prestigious hospitality environment.
Key Responsibilities:
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Liaise with the Head Chef and Food and Beverage Management regularly to match weekly wines with food specials and menus
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Conduct regular spot checks throughout all outlets and wine cellars to ensure effective stock control
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Shadow bartenders during shifts to maintain quality control and service standards
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Ensure effective internal communication with all departments for the seamless operation of the wine service cycle, from purchase to service and sales
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Continuously update the wine list, replacing out-of-stock wines and communicating any changes accordingly
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Manage all wine and liquor requisitions, ensuring proper documentation and signatures
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Upsell and maximise sales revenue through intensive staff training
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Ensure accurate end-of-day procedures, including guest settlements, voids, and adjustments
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Maintain the highest standard of beverage service to guests, enhancing the lodges reputation
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Advise guests on wine pairings and conduct tastings as needed
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Report guest feedback to outlet managers and collaborate on improvements
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Schedule and facilitate weekly training sessions for service staff
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Assist in planning and developing future beverage-related events
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Attend daily outlet briefings and debriefings with Food & Beverage Management
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Collaborate with managers on the development of the wine list and cocktail menu
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Implement seasonal changes to the wine offering in collaboration with the Head Chef and Food & Beverage Management
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Ensure all mise-en-place is completed for smooth service operations
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Monitor and control beverage stock, par levels, and product condition to minimise wastage
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Form and maintain strong relationships with suppliers to obtain the best products and pricing
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Conduct monthly inventories of wine and beverages in all outlets, ensuring accuracy and efficient stock control
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Maintain all beverage operating equipment in a clean and good repair state
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Work closely with the Storeman to minimise breakages and maintain stock integrity
Education and Experience:
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Diploma in Hotel Management, Beverage Management, or related fields
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WSET Level 1 or 2 certification preferred
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A minimum of 3 years experience in a similar Wine Steward role in a luxury 5-star environment
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Proven experience in a luxury accommodation setting
Personal Qualities:
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Committed to delivering exceptional service and modelling these skills to others
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Demonstrates integrity, fairness, and empathy in all interactions
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Ability to maintain composure and flexibility under pressure
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Resilient and calm in challenging situations
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Strong relationship-building skills, able to work effectively with people from diverse backgrounds
This is an exciting opportunity to be part of a world-class team at a luxury safari lodge, offering exceptional service and unforgettable experiences to guests in the heart of Kruger National Park.
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