Cape Town: Accounts Receivable Specialist (German Speaking Non-Negotiable) posted by Datafin
Posted on 2025-06-04 00:00:00
| Employer | Datafin |
|---|---|
| Category | Other Finance/Accounting |
| Location | Western Cape / Cape Town |
Job Summary
Cape Town – Western Cape – South Africa
- Invoicing & Billing Accurately prepare and issue invoices for German-speaking clients, ensuring they are aligned with subscription agreements, company policies, and local regulations.
- Payment Collection – Proactively follow up on outstanding invoices and overdue accounts, using email, phone calls, and written correspondence in German to ensure timely payment.
- Customer Service & Dispute Resolution – Handle customer billing queries, payment discrepancies, and disputes in a professional and timely manner, ensuring issues are resolved quickly and customer satisfaction is maintained.
- Account Reconciliation – Regularly reconcile accounts to ensure all transactions are accurately recorded and up to date, resolving any discrepancies promptly.
- Subscription Management – Oversee the billing and payment processes related to subscription-based services, including renewals, cancellations, upgrades, and downgrades.
- Reporting & Documentation – Prepare regular reports on the status of receivables, aging accounts, and payment collection progress, and provide insights to management on potential risks.
- Cross-Functional Collaboration – Work closely with Sales, Customer Service, and Finance teams to resolve customer issues and ensure seamless billing processes.
- Process Improvement – Identify areas for process improvement to enhance efficiency, reduce delays, and improve client satisfaction.
- Compliance & Accuracy Ensure all activities comply with company policies, accounting standards, and applicable local regulations.
- A Degree in Accounting, Finance, Business Administration, or a related field is preferred.
- At least 5 years of experience in Accounts Receivable, Credit Control, or a similar Finance role, with a strong preference for candidates with experience in subscription-based businesses (e.g., SaaS, subscription services).
- Native or home language proficiency in German (both written and spoken) is essential. Fluency in English is also required. Additional languages are a plus.
- Excellent communication skills, particularly in German, with the ability to clearly articulate billing issues and negotiate solutions.
- Proficiency in accounting software (e.g., SAP, Oracle, Microsoft Dynamics, etc.) and Microsoft Office Suite (especially Excel).
- Exceptional attention to detail and accuracy in managing financial transactions and records.
- Strong problem-solving abilities, with the capacity to handle and resolve customer payment issues or disputes diplomatically.
- Excellent organizational skills, with the ability to prioritize tasks and manage deadlines in a fast-paced environment.
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