Johannesburg: Lodge Manager (Expat) posted by Recruitment Matters
Posted on 2025-06-17 00:00:00
| Employer | Recruitment Matters |
|---|---|
| Category | Travel/Tourism |
| Location | Gauteng / Johannesburg |
Job Summary
Our client is looking for an experienced and dynamic Lodge Manager to oversee the full operations of a luxury lodge. This live-in position requires a hands-on leader with a passion for hospitality, exceptional attention to detail, and a commitment to sustainable tourism. The role involves managing both people and processes to ensure a world-class guest experience while maintaining operational efficiency and compliance.
Responsibilities
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Oversee all aspects of lodge operations, including guest experience, maintenance, kitchen, finance, and staff management
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Lead and develop the senior lodge team and broader staff
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Manage budgets, forecasts, and capital expenditure projects
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Ensure infrastructure, IT systems, security, healthcare, and environmental health are effectively maintained
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Liaise with government bodies to ensure compliance with licensing and regulatory requirements
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Support conservation, sustainability, and community development initiatives
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Conduct risk assessments and ensure lodge compliance
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Manage the lodge’s digital presence and contribute to internal communications
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Innovate and enhance guest experiences while staying aligned with the lodge’s heritage and brand standards
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Foster strong relationships with guests, both new and returning
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Oversee procurement efficiencies and operational checklists
Key Skills
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Strong leadership and mentoring abilities with experience managing diverse teams
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High energy, proactive mindset, and a passion for world-class guest service
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Excellent interpersonal and communication skills
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Financial and IT competence
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Practical skills with basic maintenance knowledge
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Attention to detail and ability to uphold high standards
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Adaptable, innovative, and solutions-oriented
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Passionate about conservation and sustainability
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Fluent in English
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Previous lodge or camp management experience is a strong advantage
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Experience in hospitality and service training
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Background in mobile camps or safari operations is advantageous
Qualifications
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3–5 years of management experience in a 5-star boutique hospitality setting
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