Western Cape: Restaurant Manager / Head Waiter posted by MSC Cruises
Posted on 2025-07-16 00:00:00
| Employer | MSC Cruises |
|---|---|
| Category | Building Service |
| Location | Western Cape / Western Cape |
Job Summary
- Supervises all Waiters, Asst. Waiters and Buffet Staff work as a team in the assigned area
- Ensures that assigned station are ready on time and guest are welcome using their names
- Carefully supervising the assigned section ensure guest satisfaction
- Effectively replace waiters if necessary, in order to maintain service standards
- Maximises revenue for food and beverage products
- Oversees that table settings and ensures that all equipment is used correctly to avoid unnecessary damage
- Ensures that the assigned areas comply with sanitation procedures (USPH)
- Monitors the restaurant’s inventory
- Ensures that the staff is familiar with menu content, wine list, and food and wine pairing
QUALIFICATIONS
- Fluent English, oral and written. Any additional European language is considered an advantage (Italian, Portuguese, German, Spanish and French)
- Previous ship experience is mandatory
- High School certificate is an advantage or equivalent experience on board Cruise Ships
- Full knowledge of USPH standards
- Computer literacy
- Good management and organisation skills
- Interpersonal and communication skills
- Passion about hospitality and customer service driven
DOCUMENTS REQUIRED
- Passport
- Police Clearance
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