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Hoedspruit: Senior Reservationist posted by Bushwise

Hoedspruit: Senior Reservationist posted by Bushwise

Posted on 2025-07-31 00:00:00

Employer Bushwise
Category Other IT/Computer
Location Limpopo  / Hoedspruit

Job Summary

Our client offers a variety of memorable experiences in the Greater Kruger Area, including tented accommodation, villas, and exclusive safari excursions and activities. Our unique destinations are designed to provide guests with unforgettable experiences in the heart of South Africa’s wildlife.
We are seeking a dedicated and experienced Senior Reservationist to join our team. This is a full-time, on-site position based in Hoedspruit, with the possibility of a remote arrangement for suitably qualified candidates based in Cape Town or Gauteng.
 
The Senior Reservationist will be responsible for managing all aspects of the reservations process:
including responding to guest inquiries,
handling bookings efficiently, and ensuring a high standard of customer service.
The role also includes general receptionist duties and requires strong communication and organisational skills to ensure a seamless guest experience from initial contact through to arrival.


Requirements

  Phone Etiquette and Communication Skills
  Experience in Reservations and Customer Service
  Proficiency in managing Receptionist Duties
  Strong organisational and multitasking abilities
  Excellent written and verbal communication skills
  The capability to handle high-pressure situations with professionalism
  Previous experience in the hospitality or tourism industry is a plus
  3 years experience in tourism reservations/similar role
  Proficient in reservations systems and related software & OTA’s
  Experience with Excel and strong computer literacy
  Strong communication and customer service skills
  Knowledge of Greater Kruger & surrounds

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