Job Title: Audiology Technician Location: Cape Town, Western Cape Single shift, 08:00 – 17:00 daily. Weekend work may apply. About the Organisation: A leading healthcare provider committed to early screening and preventative diagnostics. The team blends advanced technologiesincluding AI-assisted toolswith compassionate, patient-centric service. This role offers the opportunity to support cutting-edge hearing care in a collaborative and culturally sensitive clinical setting. Role Summary: The Audiology Technician is responsible for conducting basic hearing tests, assisting with AI-driven diagnostic procedures, and ensuring a smooth, respectful patient experience. This position supports the early detection of hearing loss and integrates with broader diagnostic services such as radiology and general practice. Key Responsibilities: Conduct hearing assessments including pure-tone audiometry, otoacoustic emissions (OAE), and tympanometry Prepare patients for hearing tests and explain procedures in clear, accessible language Educate patients on basic hearing health and preventative practices (e.g. noise protection) Assist with AI-supported diagnostics (e.g., dual fluorescence oral imaging), with training provided Calibrate and maintain audiology equipment (e.g. audiometers, OAE devices) to ensure accuracy Manage patient records in digital systems, ensuring POPIA compliance Provide compassionate care and guide patients throughout the testing process Collaborate with general practitioners, radiological technologists, and optometric technicians Schedule appointments and manage patient flow Monitor stock of audiology supplies and assist with inventory Adhere to hygiene and diagnostic quality standards aligned with national health protocols Qualifications Required: Certificate or Diploma in Health Sciences, Hearing Aid Acoustics, or a related field from a South African institution accredited by HWSETA Training in preliminary hearing tests (e.g., audiometry, OAE, tympanometry) is essential Experience: 1-2 years of experience in audiology, hearing aid dispensing, or allied health settings preferred Proven ability to perform hearing tests and maintain audiology equipment Experience with AI-supported diagnostic tools is advantageous (training provided) Skills: Technical proficiency in basic hearing assessments and equipment calibration Strong interpersonal and communication skills for patient engagement Competence in digital record-keeping and adherence to POPIA Ability to work efficiently in a patient-facing, fast-paced environment Core Competencies: Compassionate, guest-centric care aligned with hospitality standards Accuracy in test administration and record keeping Openness to learning and supporting AI-driven diagnostic platforms Cultural sensitivity in diverse patient interactions Strong collaboration with multidisciplinary clinical teams Commitment to continuous learning and staying up to date with diagnostic protocols Regulatory & Compliance Requirements: Comply with POPIA for secure patient data management Adhere to the Basic Conditions of Employment Act (BCEA): 54 hours/week for 6-day cycle (includes 9 overtime hours at 1.5x) 45 hours/week for 5-day cycle Maintain hygiene protocols and infection prevention standards Support ongoing quality control aligned with Audiology SA guidelines Working Conditions: On-site role at a diagnostic screening facility, operating daily from 08:0017:00 Single shift structure with a 9-hour workday (including 1-hour unpaid meal break) High levels of patient interaction requiring a professional and empathetic demeanor Minimal biohazard exposure, mitigated by strict safety measures Adherence to clinical dress code and hygiene standards required Salary and Benefits: Entry-level (0-1 year experience): R15,000 – R18,000/month (R180,000R216,000/year) Early career (1-3 years experience): R18,000 – R22,000/month (R216,000R264,000/year)

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