Pretoria: Operations Engineer posted by Sabenza IT & Recruitment
Posted on 2025-08-30 00:00:00
| Employer | Sabenza IT & Recruitment |
|---|---|
| Category | Other IT/Computer |
| Location | Gauteng / Pretoria |
Job Summary
Our client in the Automotive Industry is looking for a skilled Operations Engineer to support and enhance our Real Time Location Systems (RTLS)a key technology powering identification and positioning systems within our organization. In this role, youll be part of a dynamic international team, working with cutting-edge technologies, ensuring stability, resilience, and innovation in a fast-paced, high-impact environment.
Duties and Responsibilities:
- You will be part of a team that is responsible for the end-to-end operation and support of a production critical component, together with customer stakeholders and external vendors
- Your tasks will include handling of incidents, general administrative duties, pro-active problem management, planning and scheduling changes in conjunction with business requirements
- You will strive to ensure excellent levels of service, guaranteeing customer satisfaction
- Adopt a continual service improvement mindset to boost the availability and resilience of our systems
- Obtain a deep understanding of the RTLS and underlying systems and processes
- Take part in 24/7 on-call rotations within the team to restore systems while maintaining SLA thresholds
Requirements
Minimum Requirements:
- Excellent knowledge of ITIL processes (specifically Problem, Incident and Change management)
- Excellent experience in operations especially within production-critical environments
- Excellent understanding and knowledge of Service Management, specifically on an international scale
- Experience with Unix/Linux/Windows administration
- Experience with BASH, Python or PowerShell scripting
- Experience with containerized Middleware (Docker, Docker Swarm, Kubernetes)
- Any additional responsibilities assigned in the Agile Working Model (AWM) Charter
General Requirements:
- Experience with other RTLS systems
- Networking experience, specifically TCP/IP stack, routing, firewalls
- Familiarity with Infrastructure as Code principles
- Practical experience with Terraform or similar tools
- Familiarity with Grafana monitoring stack or similar tools
- Experience with public cloud and hosting (AWS, Azure.)
- Excellent communication skills (verbal and written)
- Excellent interpersonal skills with the ability to communicate effectively with colleagues from all types of cultural and international backgrounds
- Ability to work both independently and within a team
- Ability to take full ownership and responsibility of assigned topics
- Highly confident, organized and structured approach to work with the ability to remain professional and diplomatic during high impact, high stress-level incidents
- Enthusiastic and willing to take up new tasks, eager to learn new topics
- Ability to effectively transfer and apply knowledge within team
- Willing and able to travel internationally (when necessary)
- Adherence to high standards of conduct and integrity
Qualifications or Experience:
- Minimum 5+ years operations working experience
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