Century City: Operations and Technical Coordinator posted by West Coast Personnel
Posted on 2025-09-19 00:00:00
| Employer | West Coast Personnel |
|---|---|
| Category | Automotive Technician |
| Location | Western Cape / Century City |
Job Summary
- Log and manage service calls for SLA customers
- Schedule and coordinate printer engineers
- Oversee MPS Monitor: setup, reporting, and device management
- Manage print fleet software and installations
- Handle job cards, close tickets, and order parts
- Submit warranty claims (Lexmark & HP)
- Prepare quotes and invoices for billable services and consumables
- Monitor consumable levels using Printanista, MPS Monitor, and ConnectWise
- Order consumables, compare supplier pricing, and ensure cost compliance
- Perform admin tasks in Accumatica (Sales Orders, POs, GRVs, Invoices)
- Manage consumables reports
- Support with monthly SLA and CPC billing if required
- Assist with escalations, cancellations, and reinstatements
Requirements & Skills
- Strong Excel skills (formulas, filtering, calculations)
- Accounting background
- Excellent organization and time management
- Able to work under pressure
- Reliable, loyal, and solution-oriented
- MPS experience is a plus
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