1.Greeting Customers: Welcoming customers warmly as they approach the checkout counter.
2.Scanning and Processing Purchases: Using a cash register or point-of-sale (POS) system to scan items and calculate totals.
3.Handling Payments: Accepting cash, credit/debit cards, mobile payments, and making change accurately.
4.Providing Receipts: Giving customers their receipts and ensuring transaction accuracy.
5.Customer Service: Answering questions, assisting with returns or exchanges, and addressing customer concerns professionally.
6.Maintaining Cleanliness: Keeping the checkout area tidy and organized.
7.Balancing Cash Drawer: Counting cash at the beginning and end of shifts to ensure totals match sales.
8.Handling Refunds and Exchanges: Processing returns according to store policies.
9.Promoting Sales and Promotions: Informing customers about discounts, promotions, or loyalty programs.
10.Monitoring Inventory: Noting low stock levels of register supplies or products.
11.Following Security Procedures: Being vigilant to prevent theft or fraud.
12.Adhering to Company Policies: Following cash handling and customer service protocols.