Role Purpose:

To oversee the entire operation of a warehouse, ensuring that inventory is received, stored, and distributed efficiently. The candidate’s role is critical in maintaining productivity, optimizing workflows, and ensuring compliance with safety regulations.

Key Responsibilities:

1. People (Performance & Development)

• To ensure that back up team members are trained, evaluated and signed off for all critical areas within the DC.
• Ensuring solutions are provided on areas where KRA’s are not met

2. Culture & Innovation

• To set and maintain acceptable levels of performance within all areas of responsibilities as per Labor Standards.
• To participate in the ongoing development of a performance measurement framework.

3. Finance

• To ensure that the site achieves an acceptable Shrinkage result within the set budgets.
• Ensure that planning is conducted in line with set budgets and targets.
• Ensuring full participation in regard to stock take preparation and execution.

4. Task Execution

• Confirm that all required daily, weekly, and monthly checks and balances are completed in line with company standards.

• Verify that DC adjustments align with established targets.

• Oversee the vault withdrawals process, ensuring it is properly managed and controlled.

• Maintain daily operations in the vault, with proper management and oversight.

• Conduct daily slot validations in the vault, ensuring processes are properly managed and controlled.

• Perform full monthly cycle counts in the vault, investigating and resolving any variances.

• Maintain system housekeeping standards on a daily basis.

• Validate all reports and promptly address any identified issues.

Required Skills and Competencies

• Expertise in warehouse management procedures and best practices.
• Proven ability to implement process improvement initiatives.
• Strong knowledge of WMS.
• Leadership skills and ability manage staff.
• Strong decision making and problem-solving skills.
• Excellent communication skills.

Minimum Qualifications & Experience:

• Grade 12 (Matric) or higher.
• IR Management & Export experience.
• Proven experience (minimum two years) in managing warehouse operations.
• Hands on experience with warehouse management software and databases (essential).
• Strong knowledge of warehousing Key Performance Indicators (KPIs).