Job & Company Descriptions:
An established and leading organization is currently seeking an experienced Credit Controller to join their dynamic finance team. This is a fantastic opportunity for a finance professional with a strong collections background and excellent customer relationship skills.
 
In this role, you’ll play a key part in managing debtor accounts, ensuring timely payments, and minimizing financial risk. You will be responsible for maintaining healthy credit practices while delivering top-tier customer service.
 
As a Credit Controller, you will be responsible for the following:

• Proactively manage collections through phone and email for all outstanding invoices.
• Maintain a daily KPI of logging a minimum of 32 customer contacts.
• Conduct regular client visits to strengthen relationships and address payment concerns.
• Achieve 100% of the monthly collections target.
• Investigate and resolve queries related to overdue accounts and communicate resolutions to customers.
• Analyze aged debt to identify trends and areas for improvement.
• Prepare and submit reports on high-risk accounts and escalate as necessary to the Credit Manager.
• Accurately process and allocate incoming payments in line with remittance advice.
• Complete journals with supporting documentation and manage administrative duties such as filing and record-keeping.
• Continuously work to reduce bad debts and improve collection efficiency.

 
Qualifications:
Completed Matric (Grade 12)
Minimum 3 years of experience in a similar credit control role
Credit Management II, BCom in Finance, or a related financial qualification – advantageous
Strong attention to detail and accuracy
Excellent communication and interpersonal skills