<h5><strong><span style="color:rgb(0, 0, 0);"><span style="background-color:rgb(255, 255, 255);">Employer Description</span></span></strong></h5><p><span style="color:rgb(0, 0, 0);"><span style="background-color:rgb(255, 255, 255);">5-Star Game Reserve</span></span></p><h5><strong><span style="color:rgb(0, 0, 0);"><span style="background-color:rgb(255, 255, 255);">Job Description</span></span></strong></h5><p><span style="color:rgb(0, 0, 0);"><span style="background-color:rgb(255, 255, 255);">Our client is seeking a passionate F&B Manager to lead kitchen and dining operations, inspire their team, ensure exceptional guest experiences, manage food and beverage stock and deliver creative, high-quality cuisine.</span></span></p><p><strong><span style="color:rgb(0, 0, 0);"><span style="background-color:rgb(255, 255, 255);">Key Responsibilities:</span></span></strong></p><p><strong><span style="color:rgb(0, 0, 0);"><span style="background-color:rgb(255, 255, 255);">Kitchen & Cuisine:</span></span></strong></p><ul><li><p><span style="color:rgb(0, 0, 0);"><span style="background-color:rgb(255, 255, 255);">Collaborate with Lodge Manager and Head Chef on menu development aligned with the establishments Food Philosophy.</span></span></p></li><li><p><span style="color:rgb(0, 0, 0);"><span style="background-color:rgb(255, 255, 255);">Ensure meals meet quality standards and recipes are followed.</span></span></p></li><li><p><span style="color:rgb(0, 0, 0);"><span style="background-color:rgb(255, 255, 255);">Control food usage, manage leftovers and maintain creative, high-quality cuisine.</span></span></p></li><li><p><span style="color:rgb(0, 0, 0);"><span style="background-color:rgb(255, 255, 255);">Plan 4-day menus and accommodate special diets.</span></span></p></li><li><p><span style="color:rgb(0, 0, 0);"><span style="background-color:rgb(255, 255, 255);">Inspire and train kitchen staff; oversee pre-orders for events.</span></span></p></li><li><p><span style="color:rgb(0, 0, 0);"><span style="background-color:rgb(255, 255, 255);">Be hands-on in the kitchen: tasting, checking, styling, and training.</span></span></p></li></ul><p><strong><span style="color:rgb(0, 0, 0);"><span style="background-color:rgb(255, 255, 255);">Food Stock & Cost Control:</span></span></strong></p><ul><li><p><span style="color:rgb(0, 0, 0);"><span style="background-color:rgb(255, 255, 255);">Maintain monthly food cost per guest within budget and adjust stock sheets as needed.</span></span></p></li><li><p><span style="color:rgb(0, 0, 0);"><span style="background-color:rgb(255, 255, 255);">Conduct monthly stock takes; control stores, fridges and freezers.</span></span></p></li><li><p><span style="color:rgb(0, 0, 0);"><span style="background-color:rgb(255, 255, 255);">Issue food according to guest counts; manage orders to maintain par levels.</span></span></p></li><li><p><span style="color:rgb(0, 0, 0);"><span style="background-color:rgb(255, 255, 255);">Source, negotiate and evaluate suppliers for quality and price.</span></span></p></li></ul><p><strong><span style="color:rgb(0, 0, 0);"><span style="background-color:rgb(255, 255, 255);">Guest Delight & Service:</span></span></strong></p><ul><li><p><span style="color:rgb(0, 0, 0);"><span style="background-color:rgb(255, 255, 255);">Ensure smooth operation of dining areas, boma and special dining experiences.</span></span></p></li><li><p><span style="color:rgb(0, 0, 0);"><span style="background-color:rgb(255, 255, 255);">Understand guest preferences and build relationships with new and repeat visitors.</span></span></p></li><li><p><span style="color:rgb(0, 0, 0);"><span style="background-color:rgb(255, 255, 255);">Lead the Guest Relations Service Team to deliver exceptional, modern, and memorable experiences.</span></span></p></li></ul><p><strong><span style="color:rgb(0, 0, 0);"><span style="background-color:rgb(255, 255, 255);">Beverage Management:</span></span></strong></p><ul><li><p><span style="color:rgb(0, 0, 0);"><span style="background-color:rgb(255, 255, 255);">Oversee beverage stock control, daily management and reconciliation of sales vs stock.</span></span></p></li><li><p><span style="color:rgb(0, 0, 0);"><span style="background-color:rgb(255, 255, 255);">Assist in purchasing, receiving and issuing beverage stock; maintain storerooms and fridges.</span></span></p></li><li><p><span style="color:rgb(0, 0, 0);"><span style="background-color:rgb(255, 255, 255);">Conduct weekly and monthly stock administration; meet or exceed sales targets.</span></span></p></li></ul><p><strong><span style="color:rgb(0, 0, 0);"><span style="background-color:rgb(255, 255, 255);">Team Leadership & Development:</span></span></strong></p><ul><li><p><span style="color:rgb(0, 0, 0);"><span style="background-color:rgb(255, 255, 255);">Inspire, lead and develop the Guest Relations Service Team.</span></span></p></li><li><p><span style="color:rgb(0, 0, 0);"><span style="background-color:rgb(255, 255, 255);">Ensure proper staffing, guest-focused service and a culture of excellence.</span></span></p></li><li><p><span style="color:rgb(0, 0, 0);"><span style="background-color:rgb(255, 255, 255);">Conduct training, manage performance, leave cycles and recognize great guest feedback.</span></span></p></li><li><p><span style="color:rgb(0, 0, 0);"><span style="background-color:rgb(255, 255, 255);">Promote a learning culture and encourage going the extra mile.</span></span></p></li></ul><p><strong><span style="color:rgb(0, 0, 0);"><span style="background-color:rgb(255, 255, 255);">Other</span></span></strong></p><ul><li><p><span style="color:rgb(0, 0, 0);"><span style="background-color:rgb(255, 255, 255);">Assisting at Front of House during guests arrivals or departures or Lodge Site Inspections.</span></span></p></li><li><p><span style="color:rgb(0, 0, 0);"><span style="background-color:rgb(255, 255, 255);">Relationship with surrounding community, owners, suppliers and near by camps.</span></span></p></li></ul><h5><strong><span style="color:rgb(0, 0, 0);"><span style="background-color:rgb(255, 255, 255);">Qualifications</span></span></strong></h5><ul><li><p><span style="color:rgb(0, 0, 0);"><span style="background-color:rgb(255, 255, 255);">Diploma in Hospitality or Lodge Management</span></span></p></li><li><p><span style="color:rgb(0, 0, 0);"><span style="background-color:rgb(255, 255, 255);">Minimum 3 5 years Hospitality / Food & Beverage experience in a 5-star boutique operation or Big 5 reserve with in a similar lodge environment;</span></span></p></li><li><p><span style="color:rgb(0, 0, 0);"><span style="background-color:rgb(255, 255, 255);">Professional culinary experience an advantage</span></span></p></li><li><p><span style="color:rgb(0, 0, 0);"><span style="background-color:rgb(255, 255, 255);">Menu development experience</span></span></p></li></ul><h5><strong><span style="color:rgb(0, 0, 0);"><span style="background-color:rgb(255, 255, 255);">Skills</span></span></strong></h5><ul><li><p><span style="color:rgb(0, 0, 0);"><span style="background-color:rgb(255, 255, 255);">Stock Control Experience in both food and beverage</span></span></p></li><li><p><span style="color:rgb(0, 0, 0);"><span style="background-color:rgb(255, 255, 255);">Hospitality and Service training experience;</span></span></p></li><li><p><span style="color:rgb(0, 0, 0);"><span style="background-color:rgb(255, 255, 255);">Solid knowledge of health and hygiene in the kitchen.</span></span></p></li><li><p><span style="color:rgb(0, 0, 0);"><span style="background-color:rgb(255, 255, 255);">Extensive purchasing experience.</span></span></p></li><li><p><span style="color:rgb(0, 0, 0);"><span style="background-color:rgb(255, 255, 255);">Familiar with latest trends.</span></span></p></li><li><p><span style="color:rgb(0, 0, 0);"><span style="background-color:rgb(255, 255, 255);">One word a Food Fundi that is passionate about Food, People and Service</span></span></p></li></ul><h5><strong><span style="color:rgb(0, 0, 0);"><span style="background-color:rgb(255, 255, 255);">Benefits</span></span></strong></h5><ul><li><p><span style="color:rgb(0, 0, 0);"><span style="background-color:rgb(255, 255, 255);">Live-in position with meals on duty</span></span></p></li><li><p><span style="color:rgb(0, 0, 0);"><span style="background-color:rgb(255, 255, 255);">Pension fund</span></span></p></li><li><p><span style="color:rgb(0, 0, 0);"><span style="background-color:rgb(255, 255, 255);">Work cycle: 21 days 7 days off</span></span></p></li></ul>