<p><strong>Assistant Hotel Manager | Luxury Wine Estate | Franschhoek</strong><br><em>Salary: R23,000 R26,000 (Negotiable, Dependent on Experience) | Live-Out</em><br><em>Meal Allowance: R22.50 per shift (for salaries below R25,000)</em></p><p>Kendrick Recruitment is currently seeking an <strong>Assistant Hotel Manager</strong> for a prestigious <strong>luxury wine estate</strong> situated in the heart of <strong>Franschhoek</strong>. This position is ideal for a hospitality professional who thrives in a refined environment and is passionate about delivering a world-class guest experience.</p><p><strong>Key Responsibilities:</strong></p><ul><li><p>Support the Hotel Manager in overseeing day-to-day hotel operations, ensuring smooth and efficient service.</p></li><li><p>Manage and coordinate all front-of-house departments, including reception, housekeeping, and guest services.</p></li><li><p>Supervise staff to ensure service excellence and guest satisfaction at all touchpoints.</p></li><li><p>Handle guest complaints and special requests with professionalism and efficiency.</p></li><li><p>Assist with financial administration including budgeting, stock control, and payroll processing.</p></li><li><p>Maintain high standards of cleanliness, presentation, and maintenance throughout the property.</p></li><li><p>Contribute to team training, development, and performance management.</p></li><li><p>Ensure full compliance with health, safety, and security regulations.</p></li><li><p>Assist in planning and coordinating hotel events, functions, and VIP experiences.</p></li></ul><p><strong>Requirements:</strong></p><ul><li><p>Minimum 2-3 years of experience in a supervisory or assistant management role within a luxury hospitality environment.</p></li><li><p>Hospitality management qualification preferred.</p></li><li><p>Strong leadership and interpersonal skills with the ability to manage and motivate a diverse team.</p></li><li><p>Excellent verbal and written communication skills.</p></li><li><p>High attention to detail and commitment to guest satisfaction.</p></li><li><p>Strong administrative, organizational, and time-management skills.</p></li><li><p>Proficient in Microsoft Office Suite and hotel property management systems.</p></li><li><p>Ability to work flexible hours, including weekends and holidays.</p></li></ul><p>If you're an experienced hospitality professional looking to take the next step in your career, <strong>send your CV to apply for this exciting opportunity</strong>.</p>