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Secunda: Retail Sales Executive

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Job Description

Key Responsibilities: Greet and assist customers in a friendly and professional manner Understand customer needs and recommend appropriate products or services Achieve individual sales targets Maintain product knowledge to provide accurate information and advice Handle customer queries, complaints, and returns professionally Provide feedback to the management on customer preferences and trends Requirements: High school diploma ( Grade 12) or equivalent Proven experience in retail sales or a customer service role Excellent communication and interpersonal skills Strong persuasion and negotiation skills Ability to work in a fast-paced, target-driven environment Basic knowledge of sales principles and customer service practices Preferred Skills: Passion for sales and customer satisfaction Team player with a positive attitude Multilingual abilities are a plus Previous experience in retail or customer related work is a plus Benefits: Remuneration provided Training and career development opportunities Supportive and engaging team environment



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