Umtata: Store Manager

Job Description: Asset Management: Responsible for the branch as a whole, ensuring that the outside of the store is kept neat and tidy and that inside fixtures and fittings are accounted for and maintained. Co-ordination of janitorial and repair services. Stock Control: Is responsible for all stock and will be held accountable for all overages and shortages. Prepare requisitions to replenish stock. Identify and report on slow selling items Conduct a stock take. Merchandising: Co-ordinate the layout of shelves and merchandise of seasonal and sale displays. Identify new ways of promoting merchandise. Ensure required housekeeping standards at all times. Manage the quality and quantity aspects of the merchandise assortments. Marketing and Sales: Manage the implementation of all marketing promotions to ensure maximum sales opportunities are exploited. Prepare and direct staff who are preparing merchandise displays Actively participate in promotions Stay up to date with current advertising trends Provide leadership to staff. Stay current with products, marketing and pricing of area retailers with similar products. Achieve and exceed store sales targets. Organizing special promotions sales & events Initiating changes/improvement suggestions. Admin and Cash: Ensure that the standard of administration and procedures in store are met. Ensure that the responsible persons are following proper procedures when handling all store cash. Check and verify these documents daily. Manage controllable expenses as this directly affects the profitability of the branch. Reporting to Area Manager Management of Staff: Assign employees to specific duties, by way of their JD, To Do Lists, Plans and Goals. Encourage, assist and train employees to become a motivated sales force Manage performance and development of staff. Ensure that all procedures and policies are being followed and enforce disciplinary action when necessary. Determine when extra temporary staff is needed and recruit same. Dealing with recruitment staff Attending and facilitating staff meetings. Security / Risk: Manage the security in all aspects of the business and ensure that security procedures are strictly adhered to. Monitor security staff and make sure that they are alert and performing their duties to the maximum. Ensuring that Health and Safety standards are met. Customer Services: Apply Customer Service principles in a friendly and enthusiastic manner on a daily basis. Train staff in customer service Assist customers with enquires and complaints Continuously satisfy customer needs and attract clientele. Job Requirements: Matric Certificate. NQF 5/6 Certificate or Diploma in Retail/Business Management preferable. Valid Drivers License Code 8 unendorsed 2-5 years in relevant Sales/retail/operations environment as an Assistant Manager/ Manager