Job Description
Durban – KwaZulu Natal – South Africa
- Formulate and implement sales strategies for enterprise and SMME markets
- Establish clear sales targets and goals
- Conduct regular market research and analysis
- Identify and secure new business opportunities
- Develop and implement strategies to attract and expand the customer base
- Execute lead generation strategies to build a strong pipeline
- Manage and mentor the sales team
- Implement training programs
- Monitor and evaluate team performance, provide feedback and coaching
- Work with HR to ensure KPI achievement
- Recruit and develop new talent
- Identify and reward star performers
- Reduce key-man dependency through succession planning
- Manage team dynamics and resolve conflicts
- Develop strategies to attract and retain clients
- Maintain strong relationships with key clients
- Gather and analyse client feedback for improvement
- Drive the team to meet/exceed revenue and profitability targets
- Prepare sales forecasts and performance reports
- Manage sales-related expenses
- Ensure rebates are assigned and managed
- Optimise sales processes and workflows
- Manage CRM system for tracking sales activities
- Generate weekly reports and quarterly presentations
- Ensure timely contract management
- Maintain accurate CRM data
- Monitor competitor activities and market developments
- Conduct annual SWOT analysis
- Adapt strategies in response to market and competitor actions
- Maintain deep product and service knowledge
- Provide feedback to product development teams
- Promote innovative sales approaches
- Complete and assign sales certifications
- Publish new solutions in the Service Catalogue
- Collaborate with marketing, product, and support teams
- Build strategic partnerships and alliances
- Coordinate stakeholder events
- Resolve escalations
- Work with vendors and distributors for best pricing
- Engage with presales for solution updates
- Partner with Marketing Manager on strategies
- Oversee marketing content (blogs, newsletters, social media, promotions)
- Work with vendors for internal marketing funding
- Develop and manage supplier relationships
- Oversee vendor rebate programs with finance
- Perform regular supplier price checks
- Conduct quarterly business reviews (QBRs) with management
- In-depth knowledge of enterprise and SMME markets in tech
- Drive vendor certification targets in collaboration with HR and HODs
- Degree in Business Administration, Marketing, Sales, or related field
- 57 years of sales experience (3+ years in management, ideally tech industry)
- Proven record of meeting/exceeding sales targets and revenue growth
- Willingness to travel for clients, events, and sales activities
- Strong leadership and motivational skills
- Ability to implement effective sales strategies
- Excellent communication and presentation skills
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