Job Description
? Quality & Services Manager | Luxury Private Reserve | Okavango Delta
? Salary: P35,000 P45,000 (Negotiable DOE)
? Live-In Position
Kendrick Recruitment is seeking a Quality & Services Manager for a luxury private reserve located in the remote Okavango Delta. This role is suited to an experienced professional comfortable working in very remote, bush-based environments.
Key Responsibilities:
Oversee the delivery and maintenance of exceptional service standards across the reserve
Ensure quality control across all guest services and operational areas
Manage and develop service teams to maintain high performance in a remote setting
Monitor guest satisfaction and implement improvements as required
Coordinate with management to uphold the reserves luxury service ethos
Maintain compliance with health, safety, and operational protocols
Candidate Requirements:
? Proven experience working in remote, bush-based properties or similar environments
? Strong leadership and organisational skills
? Ability to work independently and under challenging conditions
? Excellent communication skills and attention to detail
Commitment to maintaining high-quality guest experiences
Benefits:
? Live-in accommodation provided
? Meals included
? Vehicle supplied for work-related travel
Two flights per year included
This is an excellent opportunity for a seasoned professional eager to contribute to a premium reserve in one of the worlds most unique wilderness areas.
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