Johannesburg: Groups Safari Consultant

Were delighted to be representing a highly respected travel brand known for curating exceptional journeys across Africa. With a strong commitment to conservation, culture, and community, this distinguished company is passionate about delivering immersive, meaningful travel experiences that celebrate Africas natural beauty and rich heritage. They are currently seeking a Groups Safari Consultant to join their dynamic and passionate team. This is a fantastic opportunity to be part of a purpose-driven company known for its excellence and long-standing commitment to sustainable travel. In this Groups Safari Consultant role, you will benefit from a competitive salary and contributions towards medical aid and provident fund. Youll also enjoy exciting travel opportunities as part of a supportive, forward-thinking team. Job Description: In this role you will support the Groups department by stepping into consultant responsibilities when needed, assisting with operations, systems, and supplier coordination to ensure smooth group travel delivery and high-quality service. Oversee consultant desks during leave or educational trips, managing all proposals, re-quotes, and operational follow-up Support agent and hosted educational bookings in collaboration with the sales team Assist with systems implementation, including testing and troubleshooting Follow up on provisional bookings and dormant leads during quieter periods Help input bookings during high-demand periods Contribute to planning and coordination of Small Group Journeys Assist in identifying and onboarding new suppliers and product offerings Support creativity and product development within the Groups team Provide on-the-ground operational support for group travel when required Experience Required: Must have at least 3 years of experience in inbound tour consulting within the luxury travel sector Strong knowledge of the tourism industry, including travel channels, market trends, and destination management Familiarity with Southern and East Africa, with the ability to advise and plan tailored itineraries Experience working with high-end travel products, including third-party suppliers and bespoke offerings Proven ability to deliver service excellence and manage high expectations of discerning clients Good understanding of business strategy, commercial decision-making, and market positioning Competent in using Tourplan, Wetu, and other industry-standard platforms Skilled in crisis response and risk mitigation with a basic understanding of emergency procedures Highly organised with strong attention to detail and ability to multitask under pressure Proactive, solutions-oriented team player with strong analytical and communication skills