Responsibilities: – Manage and action all internal sales enquiries. – Generate and issue customer quotations within specified turnaround times. – Analyse, understand and translate sales enquiries to extract technical information to quote correct product and specifications. – Analyse, understand and translate tender documents, specifications, processes, and scope requirements. – Complete and compile all natures of tender forms and supporting documents for tender applications and bid submissions. – Understand part numbers and model numbers to match sales enquiries to specific products according to customer requirements. – Compile product specifications and configurations according to customer requirements. – Estimate and calculate cost pricing, markups, and selling prices. – Obtain product pricing and specifications from internal price lists. – Obtain prices from suppliers for buyouts and other 3rd party products. – Manage, maintain and communicate supplier price increases as they occur. – Generate transaction documents on the system such as Sales Orders, Proforma Invoice, and Purchase Orders, for tiemous inter-company processing and invoicing. – Generate Work Orders for internal review, approval and distribution, once Customer Orders have been loaded on the system. – Open electronic and hardcopy project files and folders and transfer all relevant quotations and supporting documentation, once a sales quotation becomes and official customer order or project contract. – Capture quotation and customer order information on Marketing Report, for easy access to customer quotation and order history. Manage and upkeep Marketing Report daily. – Maintain a weekly/bi-weekly planner to work out and action daily priorities, log and track customer inquiries, at every stage of the sales process with prospective and/or existing clients. – Provide accurate, detailed and timely information regarding activities and queries of sales representatives and all prospective and /or existing customers, weekly/bi-weekly. – Keep regular contact and communication with the factory on production status of priority orders. – Generate monthly reports for quotation to order turnaround, sales targets, stattistics on movements of specific product categories, up-sells etc. – Communicate effectively with transporters, logistics providers, procurement, and other operational stakeholders for scheduled and timeous movement of goods. – Liaise with all relevant departments and managers regarding daily operational requirements, production status, and sales demands and targets. – Collaborate and interact effectively with all employees in the company. – Timeoulsy complete applications forms and documents and submit for marketing events like trade shows and expos etc. – Complete supplier vendor application forms, and update account information on vendor portals when required. – Manage and maintain customer relations and customer portfolios. – Administer and issue customer applications forms for new and prospective customers. – Telephonically assist customers with queries daily. – Liaise with customers regarding job completion dates, delivery dates, tender submissions, quotation progress, or any other relevant information as required. – Write professional letters to communicate with customer on official matters. – Manage and maintain all social media pages, website updates, calendars and notebook gestures, product catalogues, and all other sales and marketing materials. – Manage and maintain documents such as invoices, delivery notes, dispatch notes, collection notes, waybills, transfer notes, and other related documents, to keep proper control and records. – Timeously process and file documents on the Server and in the Project Files. – Sort, organise, and maintain proper filing of documentation. – Maintain general and proper housekeeping of working area. – Ensure compliance with all company policies, processes, procedures, standards, regulations, and code of conduct. – Ensure compliance with all customer standards, regulations, code of conduct, and policies. – Carry out general admin and ad-hoc duties as required to ensure proper and efficient functionality of the Sales and Marketing department. Requirements: Work Experience – 5 years minimum working experience within the Steel and Metal industry, or Engineering Industry. – 5 years minimum working experience with an ERP system such as Sage, Pastel, Syspro, Oracle, SAP, Palladium etc. Other Experience: – Experience with sales of valve and piping products will be an added advantage. – Experience with valve manufacturing will be an added advantage. – Experience with pipe fabrication will be an added advantage. – Experience with any other Steel Manufacturing and Engineering industry will be an added advantage. – Experience with Customer Relations Management (CRM). General Requirements – Must have a valid drivers license. – Own reliable transport. – Must be willing to work overtime when required. – Residing within a 20km radius from the company will be preferable (Modderfontein, JHB.] Qualifications: Matric / Grade 12 – Certificate or Diploma in Accounting, Finance, Supply Chain Management, or Business Management. – Certificate in Project Management and Planning will be an added advantage. – Certificate in Mechanical Engineering will be an added advantage. – Any other qualifications or skill straining and certifications will be an added advantage. Should you not receive a response within 10 working days, please consider your application as unsuccessful
