Job Description
- Grade 12, or similar qualification
- 5 years’ experience in a similar role
- A qualification in International Freight Management/ Transport Economics or Supply Chain Management would be advantageous
- Good understanding of international import supply chain management is desirable
- Thorough knowledge of domestic warehousing and courier operations
- Strong administrative and numerical skills
- Demonstrated commercial acumen
- Working knowledge of CRM and ERP system – MS Business Central would be an added advantage
- Intermediate skills in Microsoft Office 365
- Able to work independently and accepts responsibility for own actions and the achievement of intended outcomes
- Available for occasional domestic travel
DUTIES
- Support the movement, storage and distribution of stock
- Responsible for the flow, management and efficient administration of supply chain documentation and processes
- Manage the relationship and deliverables of logistics partners and vendors
- Contribute to the development and implementation of strategies to enhance customer service, increase sales & efficiency and the overall profitability of the business
- Coordinate and support the movement and storage of inbound and outbound international shipments
- Liaise with overseas suppliers (e.g. China), freight forwarders, couriers, and outsourced warehouse providers
- Track air/sea shipments and customs clearance using waybill numbers
- Investigate delayed or missing shipments and arrange alternative transport if needed
- Generate supplier reports from ERP detailing ex-factory dates and freight modes
- Provide customs clearance documents to Accounts Payable
- Notify warehouse of incoming stock, check arrival schedules, and ensure proper stock handling (unpacking, checking, labelling)
- Assist with negotiating vendor contracts and service level agreements (SLAs)
- Monitor vendor performance and SLA compliance, addressing any performance issues
- Support negotiations related to cost structures and pricing with vendors
- Build and maintain strong relationships with vendors’ key stakeholders.
Salary: R negotiable dependent on experience
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