Job Description
- Operating the switchboard and correct directing of incoming calls, and relay of messages; switchboard never to be left unattended.
- Maintain a welcoming and organized front office environment.
- Maintaining visitor/contractor and declaration forms on the security register as required. Always ensure sufficient forms in place. Cross check visitor forms to gate register daily.
- Issue appropriate PPEE forms to visitors and ensure all PPE is returned; report to manager if not returned.
- Maintaining customer complaints logbook as required by Food safety.
- Accepting courier deliveries and ensure parcels are received by the correct person – do not sign on behalf of the receiver unless requested to do so.
- Issue gate passes on receipt of authorisation from the approved signatories
- Coordinate meeting rooms
Flowiz System Management:
- Create Finance and HR Pos on receipt of approval
- GRV Finance Pos on receipt of delivery/service rendered confirmation
HR Administration Support:
- Collect and verify timesheets, leave records, and other payroll data.
- Weekly updating of leave applications, approved overtime, etc. on the time and attendance system
- Maintenance of training registers, filing of training documents
Finance Administrative and Account Receivable Support:
- AR – Wholesale account responsibility
- Take over reconciliation and debt collection responsibility of assigned wholesale accounts.
- AR – credit notes
- Processing and filing of authorised credit notes
- Damage claim register maintenance – SGX uplift documentation; damage claims received; credit note number update once credit note has been processed.
- AR – invoices
- Monthly maintenance of PODs on Datastore for SGX deliveries, electronic filing of PODs
- AR – Other
- Processing of credit applications on Credeq portal
Requirements of the Role:
Qualification:
- Matric
- Diploma/Certificate Business Administration, Office Management, or equivalent
Experience:
- >3 years’ experience in administration or office management
- Fluent in spoken and written English
- Payroll knowledge (SAGE system experience would be beneficial)
- Computer literate and very comfortable with Excel and limited formulas
Skills/Competencies Required:
- Meticulous, precise and process driven
- Effective verbal, written and listening communication skills
- Time management skills
- Computer skills
- Willingness to assist
- Curiosity and willingness to learn
- Comfortable to work in compartments, relating to different departments.
- Strong organizational and multitasking abilities
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