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South Africa: Trails Guide/Spa Admin Ops Couple

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Job Description

This gorgeous lodge sleeps a maximum of 12 guests, and is situated in the Madikwe Game Reserve in North West. This position is ideal for those with previous experience in a high-end 5-star environment, ensuring exceptional guest experiences and operational efficiency. Must be passionate about the bush, hospitality, and people. Trails Guide: Must have Lead Trails Guide qualification FGASA Level 2 (NQF 4) DEAT registered for NW province Valid first aid and PDP Minimum 5 years experience in a 5-star lodge Excellent communication skills in English, as mostly international guests Must have own transport Assisting with maintenance when quiet Looking for an ethical guide with a passion for nature Must be trustworthy, reliable presentable and punctual Spa Therapist/Admin Operations Assistant: Looking for an experienced spa professional ready to transition into a broader hospitality role that combines spa expertise with reception, hosting, and operations support. This hands-on position suits someone who thrives in a small, close-knit lodge team, enjoys variety, and is passionate about wellness, guest satisfaction, and professional service. Qualified skincare therapist (Somatology Diploma: ITEC/CIDESCO/SAAHSP/CIBTAC) 3 years spa or beauty industry experience; 5-star/lodge background preferred Proficient in facials, nails, body treatments, and all major massage techniques Strong admin, reception, and organizational skills; PAN Hospitality experience an advantage Excellent communication, well-groomed, reliable, and service-focused Flexible to work shifts, weekends, and holidays Computer literate; capable of handling stock control, guest hosting, and room checks Team player who can also work independently; assists management as needed Must have own reliable transport On Offer: Trails Guide: R12-R14kpm, DOE Live-in accommodation (single, furnished) Meals and uniform provided Work Cycle: 6 weeks on, 2 weeks off Annual leave: 21 Days per annum to be taken at a time which is mutually convenient to both you and the employer Medical Aid Discovery Health KeyCare (after 3 months; employer to pay the total contribution to the medical aid scheme on your behalf) Provident Fund (after 3 months: 5% contributed by employer and 5% contributed by employee) No pets, children or partners Spa Therapist/Admin Operations Assistant: R8-R9kpm, DOE 10% commission on spa treatments This position is also included in general staff gratuities Live-in accommodation (single, furnished) Meals and uniform provided Work Cycle: 6 weeks on, 2 weeks off Annual leave: 21 Days per annum to be taken at a time which is mutually convenient to both you and the employer Medical Aid Discovery Health KeyCare (after 3 months: employer to pay the total contribution to the medical aid scheme on your behalf) Provident Fund (after 3 months: 5% contributed by employer and 5% contributed by employee) No pets, children or partners This is a live-in position.
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