Pietermaritzburg: Site Manager posted by Riseup Management

• Oversee the day-to-day operations of the retail site, ensuring smooth and efficient functioning.
• Lead, motivate, and develop a team of retail staff, ensuring high performance and strong customer service.
• Manage inventory control, including stock levels, replenishment, and stocktake processes.
• Monitor sales performance and implement strategies to meet or exceed sales targets.
• Ensure store compliance with all health, safety, and regulatory standards.
• Handle customer queries, complaints, and ensure an excellent shopping experience.
• Develop and implement operational policies and procedures to enhance store efficiency.
• Control budgets and oversee financial operations, including sales, expenses, and profit margins.
• Conduct regular staff training and performance evaluations.
• Coordinate with suppliers and vendors to ensure product availability and timely deliveries.
• Maintain high visual merchandising standards in line with company guidelines.

Requirements:

• 4-6 years of experience in retail management or a similar supervisory role.
• Proven track record in managing a team and driving retail performance.
• Strong leadership, organizational, and problem-solving skills.
• Excellent customer service and communication skills.
• Ability to work under pressure and manage multiple priorities effectively.
• In-depth knowledge of inventory management, sales targets, and retail operations.
• Financial acumen with experience in managing budgets and profitability.
• Flexibility to work retail hours, including weekends and public holidays.

Please note that only successful candidate will be contacted.