Pretoria: Team Leader posted by AtripleA recruitment & temps

Our client in the Insurance industry is looking for a Team Leader to assist the call center in attaining sales targets.

Key responsibilities

1.Achievement of sales (TCF)
• Assist with direct marketing sales processes, targets and team
• Contribute towards sales policies & procedures.
• Monitor the performance of staff
• Gather information on complaints and provide feedback to necessary parties
• Assist in compiling of statistics
• Assist with client queries
• Monitor direct marketing campaign and measure results and assist with the implementation
• Assist non-performers
• Recommend possible incentives
• Assist in enforcing discipline

2.Responsible for Lead loading / allocation
• Ensure the call center is provided with leads. (Daily, weekly and monthly)
• Keeping record of leads loaded
• Ensure that internal dialer is loaded and monitored as per business needs

3.Market products and achieve sales target (TCF)
• Sell policies (in and out bound)
• Apply product knowledge
• Capture policy on system
• Attend to client queries
• Process amendments on policies
• Responsible for own policy retention

Requirements
• Matric
• Recognized Qualification as per the FSB list of Recognized Qualifications
• RE 5
• Registration as a Fit and Proper Representative
• 3 Years’ Experience in the Insurance Industry
• Experience in Category A and B1

Send your CV and latest pay slip to *****@*****.co.za

ATripleA Recruitment and Temps

www.********.co.za