Job Description
Location: Hybrid – Menlyn/Midrand
Team: IT Service Desk – Control Centre
Key Essential Skills
- Fluent Business German (verbal & written).
- Fluent Business English (verbal & written).
- Strong analytical and problem-solving skills with high attention to detail.
- Ability to work effectively in a global production support environment.
Advantageous Skills & Qualifications
- Degree/Diploma in Information Technology Qualification (preferred but not mandatory).
- Minimum 2 years of IT-related work experience.
Responsibilities
- Deliver IT operations support services with precision and professionalism.
- Provide production support for all BMW plants.
- Serve as the first point of contact for IT incidents via telephone.
- Pre-qualify and classify incidents, identifying relationships and dependencies.
- Resolve system issues using user manuals and standard procedures.
- Monitor and process IT system error messages.
- Guide users through the incident management process.
- Initiate escalation procedures when necessary.
- Handle email-based support requests.
- Act as an information conduit between management and end-users.
- Participate in 24/7/365 shift-based support as part of a collaborative team.
- Fulfill additional responsibilities as outlined in the Agile Working Model (AWM) Charter.
Ready to accelerate your career in IT operations? Apply now and become a key player in supporting company’s global production infrastructure.
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Always customize your CV and cover letter for each job application. Generic applications are often ignored.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Western Cape: Primary Plant Design Engineer posted by Network Finance
Duties:Develop and review designs for primary plant systems (HV equipment, busbars, disconnectors, earthing, etc.) for substations.Prepare layout drawings,...
View JobGauteng: Quantity Surveyor – Estimator Construction Fourways posted by Jobs 4 All
Job Summary:A position exists within the Company for a Junior Quantity Surveyor who will work closely with and report to…
View JobSouth Africa: Hospital Network Service Provider (French Speaking) posted by Flink Recruitment
Roles and ResponsibilitiesProvider & Assistance ResponsibilitiesAct as the primary liaison between Unisure and hospital administrators, ensuring smooth...
View JobJohannesburg North: Project Engineer posted by Network Finance
They’re looking for a Solar Project Engineer to lead and support the engineering design, execution, and commissioning of UTILITY-scale Solar…
View JobJohannesburg West: Electrical Draughtsman posted by Network Finance
Duties:Develop detailed electrical and mechanical drawings using EPLAN and CAD tools.Produce accurate 3D models and 2D detailed drawings of components…
View JobJohannesburg North: Solar Business Developer posted by Network Finance
Identify and pursue new business opportunities in the solar energy sectorDevelop and maintain a strong pipeline of commercial and residential…
View Job
Browse Employers
Job Alerts