Menu Close

Pretoria: Specialist: Network & Voice posted by Isilumko Staffing

Advertisement



Job Description

Provide support and maintain VOIP infrastructure
Monitor voice servers (Cisco and Real Connect), SIP trunks and gateways for problems (Switchboard system, Cisco Call mangers, Cisco Transcoders, Cisco Session Boarder Controllers, and Cisco voice gateways)
Create user profiles for Cisco phones; add Cisco phones and user profiles to the CUCM; assign users to relevant groups, create hunting groups, assist users with logins and configuration of forwarding options.
Create user profiles for Real Connect soft phones; install and configure Real Connect soft phones, setup user extensions, allocate users to relevant groups/campaigns and create forwarding options.
Install, support, and maintain Cisco VOIP infrastructure.
Log calls, follow up and escalate any system related issues with the vendors for the Real Connect system and Cisco IP telephony system.
Assist with integrations with external parties for automatic loading of leads and create different campaigns (SMS campaigns, TV ads etc.)
Provide support to end-users for Cisco handsets and Real Connect soft phones.
Provide IP Telephony troubleshooting of the companys telephony system (Cisco).
Configure and support Polycom and Cisco teleconferencing systems.
Support and maintain billing system (voice engine) and assist users with telephone billing queries.
Monitor recording of calls on Cisco handsets and Real Connect system.
Ensure that voice loggers/recordings servers are operational and attend to any errors/issues.
Provide end to end support for the Real Connect telephony system and Cisco IP telephony system.
Conduct weekly Cisco IP telephony and Real Connect system back-ups.

View Job  Centurion: Oracle Finance Functional Consultant posted by Hire Resolve

Configure, troubleshoot, and monitor LAN/WAN infrastructure
Assist with troubleshooting of issues on Cisco switches and network links when problems occur at the branches countrywide.
Configure, support, and maintain Cisco switches on the LAN.
Assist with setting up of cross-connects.
Assist with setting up of new network links for the Assupol branches, monitor existing network links and troubleshoot any network performance issues.
Manage and update the network monitoring system with all the network devices.
Create and update architectural diagrams for the companys IPT system.
Perform traffic analysis on switch trunk interfaces.
Cisco switches configuration files backups when changes occur.

Liaise and correspond with 3rd party suppliers
Apply for services with all our external providers (network links, telephony system etc.)
Obtain quotations from suppliers and assist with the procurement process.
Ordering of Cisco handsets and switches.
Conduct proof of concepts when required.
Report and follow up on faulty network links and telephony system issues with the relevant vendors.

Reporting
Submit monthly network performance reports.
Submit monthly telephony system performance reports.

Qualification & Experience

  • IT related degree/diploma
  • Technical/Legal Certification
    CCNA Voice
    CCNA/CCNPF Routing & Switching (Advantage)
    CCNA Wireless (Advantage)
  • IT experience of 1 – 4 years minimum
  • Insurance industry experience of 3 years (Advantage)



GO APPLY NOW

Safe & secure application process

Advertisement



Advertisement



View Job  Midrand: Project Coordinator


Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Pretoria, Gauteng


Job Seeker Tip

Send a thank-you email within 24 hours after your interview.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

Latest Job Opportunities

Ermelo: Parts Sales Executive (Automotive) posted by Emporium Human Capital

Jobs in Ermelo October 23, 2025
Agriculture Automotive Sales Counter Sales Electronics Emporium Human Capital Ermelo Jobs in Ermelo Mpumalanga Other Sales Sales

Parts Salesman (Automotive) - POS25223 Location: Ermelo, Mpumalanga Salary: R19 000 – R25 000 (based on current/last salary; higher offers…

View Job

Randburg: ERP Consultant – Sage 200, Sage Intacct & Microsoft Business Central – POS25282 posted by Emporium Human Capital

Jobs in Randburg October 23, 2025
Emporium Emporium Human Capital Gauteng IT Jobs in Randburg Other Other IT Randburg

ERP Consultant – Sage 200, Sage Intacct & Microsoft Business Central – POS25282 Location: Randburg Salary: R600,000 per annum We…

View Job  Bloemfontein: New Vehicle Selling Sales Manager posted by First Degree Recruitment
View Job

South Africa: Senior Chef De Partie – Madagascar posted by Phoenix Recruitment

Jobs in South Africa October 22, 2025
Catering hospitality Phoenix Recruitment

Luxury private island Resort in Madagascar is looking for an experienced Senior Chef de Partie to assist with the preparation…

View Job

South Africa: Head Guide – Kruger National Park posted by Phoenix Recruitment

Jobs in South Africa Remote October 22, 2025
Catering hospitality Phoenix Recruitment

A luxury lodge situated in the Kruger National Park is seeking an experienced Head Guide. The Head Guide plays a…

View Job

South Africa: Senior Sous Chef – Madagascar posted by Phoenix Recruitment

Jobs in South Africa October 22, 2025
Catering hospitality Phoenix Recruitment

Luxury private island Resort in Madagascar is looking for an experienced Senior Sous Chef that understands the unique challenges that…

View Job

Cape Town Region: Barman – Cape Town posted by Phoenix Recruitment

Jobs in Cape Town Region October 22, 2025
Catering hospitality Phoenix Recruitment

Large Hotel in Cape Town is looking for an experienced Barman. Duties Prepare alcohol or non-alcohol beverages for bar and…

View Job

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in Gauteng, Jobs in Northern Suburbs, Jobs in Pretoria, Jobs in South Africa

More Jobs in Your Area