Modimolle: Banqueting Coordinator posted by Craven Cottage CC

Duties:
 
Client Communication: Liaise with clients to understand their event requirements, discuss menus and entertainment, and confirm all details in writing.
Event Planning: Prepare event proposals, detailed timelines, and manage bookings to prevent conflicts.
Coordination: Coordinate with vendors, suppliers, and internal departments (like food and beverage) to ensure all event needs are met.
Staff Supervision: Supervise banquet staff during events, providing direction and ensuring high-quality service.
Event Execution: Oversee the setup and breakdown of event spaces, monitor food and beverage delivery, and ensure all arrangements are executed as planned.
Budget and Billing: Manage event budgets, prepare guest accounts, and handle billing processes.
Promptly address and resolve any issues or complaints that arise during the event.
Conduct post-event evaluations with clients and follow up on arrangements to ensure satisfaction.
 
Requirements:
 
Grade 12
A formal events / banqueting qualification
At least 2+ years’ experience in a similar position
Excellent customer service skills to ensure client satisfaction.
Strong verbal and written communication skills.
Excellent organizational and administrative skills with keen attention to detail.
Ability to manage and inspire teams to deliver memorable events.
Creative problem-solving and critical-thinking skills to handle unexpected challenges.