Job Description
- Assist in recruiting temporary/locum staff
- Schedule staff placements at various client facilities
- Record bookings accurately on client platforms and internal CRM
- Ensure booked staff attend as scheduled
- Manage post-booking changes and gather staff feedback
- Confirm staff competence and compliance
- Coordinate additional training for staff if needed
- Regularly contact client facilities for their staffing needs / account management end-to-end
- Develop and maintain client relationship to ensure quality services
- Handle incidents and complaints
- Stay updated on operational changes
- Support training and guidance for personnel
- Document interactions on the CRM system
- Report any errors or issues
- Submit staff details to Payroll promptly
- Address staff payroll queries
- Facilitate communication between staff and internal departments
- Manage resources for optimal efficiency
- Maintain confidentiality
- Perform ad hoc duties as required
- Responsible for business growth by expanding current client base
- Prospecting and lead generation for new business
- Managing accounts by engaging and servicing existing client portfolios
- Building relationships by understanding the client needs
- Responsible for scheduling staff shifts to optimise staffing levels
- Accurate data recording and capturing
Required Skills
- Matric
- 2 – 3 years’ experience in temporary staff placements (TES)
- Computer literacy (MS Office: Work, Excel, Outlook, etc.)
- Meticulous attention to detail and proficiency in multiple software packages and systems
- Strong interpersonal communication skills
- Organisation and administration
- Problem solving and decision-making
- Competitor awareness
- Sales/Target driven
Additional requirements
- High proficiency in English and Afrikaans; ability to communicate in an additional African language is advantageous.
- Open to working in a target driven environment
- Valid Driver’s License and own reliable vehicle is essential
Apply by submitting your updated CV for consideration. If you haven’t received a response from us within two weeks, please assume that your application has not been successful.
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