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Cape Town City Centre: Junior/Intern Digital Marketing Assistant

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Job Description

Youll work closely with the Marketing & Communications Manager, gaining hands-on experience across digital marketing, content coordination, brand communications, and event support. This is an exciting opportunity for a motivated individual whos ready to learn, grow, and make an impact. Key Responsibilities Digital & Social Media Schedule and publish social media content across multiple brand channels. Monitor and respond to customer enquiries, comments, and messages across all social media channels. Manage customer reviews on Google and Facebook via our monitoring tool, responding where needed and flagging serious complaints. Conduct daily quality checks on all pre-scheduled posts to ensure visuals and copy are displaying correctly. Assist with quarterly Google Review and Facebook Review reports for branch managers. Marketing Coordination Assist with sourcing and coordinating marketing materials, promotional items, and supplier deliveries for branches and head office. Support the execution of campaigns, events, and national initiatives under guidance from the Marketing Manager. Track creative briefs and follow up to ensure deadlines are met for proposals, designs, and approvals. Assist with the design process and accuracy checks for our annual corporate calendars. Events & Staff Engagement Help plan and coordinate staff events, meetings, and national celebration days (e.g. Womens Day, Bok Fridays, festive events). Support with setup, décor, gift distribution, and internal communication related to special days. Weekend event assistance may be required from time to time, but this is very rare. Administrative Support Assist with travel administration, including issuing Purchase Order (PO) slips for confirmed bookings and maintaining traveller details. Provide occasional support with invoices and supplier documentation. Attend weekly check-in meetings to track project progress and priorities. Travel Occasional travel to branches for content production or event assistance may be required. About You Currently studying part-time, or have completed relevant courses in Marketing, Communications, or Digital Media (advantageous). Strong writing and communication skills with excellent attention to detail. Digitally switched-on: must be active on social media, confident navigating trends, and working across multiple brands and digital platforms. Organized, deadline-driven, and eager to take initiative. Proficient in Microsoft Office; basic design or Canva skills a plus. Why Join this established brand Youll be mentored directly by an experienced Marketing & Communications professional and gain practical exposure across the full marketing mix, from social media to events, internal comms, and brand management. If youre a self-starter who thrives in a dynamic environment and wants to build a solid foundation in marketing, wed love to hear from you.
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