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Western Cape: Client Relationship Coordinator posted by Manpower Group

Job Description

About the Role

The Client Relationship Coordinator will be responsible for leading the screening and qualification of leads, scheduling appointments, and maintaining accurate records in our CRM system. The ideal candidate will possess excellent communication skills, be self-motivated, and have a proven track record in sales or lead generation.

Key Responsibilities

  • Contact inbound and outbound leads to assess interest and fit.
  • Ask qualifying questions to determine suitability.
  • Capture lead information accurately in the CRM.
  • Schedule qualified appointments for the Sales team.
  • Follow up with warm leads and nurture relationships as needed.
  • Ensure smooth transition of leads to the appropriate sales representative.
  • Maintain detailed, up-to-date records of all interactions.
  • Provide insights on lead quality and patterns to sales and marketing.
  • Identify opportunities to improve outreach processes.

Requirements

  • Fully bilingual in English and Afrikaans.
  • 1–3 years’ experience in sales, lead generation, or customer engagement.
  • Strong verbal and written communication skills.
  • Confident and persuasive, with the ability to make effective outbound calls.
  • Skilled at asking probing questions to qualify leads accurately.
  • CRM experience advantageous.
  • Self-motivated, proactive, and results-driven.

Qualifications

  • Formal education/certifications not specified.

Salary & Benefits

  • Salary range: [Salary range mentioned in original job description, if applicable]

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other Sales/Marketing Jobs in Western Cape

In the Western Cape region of South Africa, the sales and marketing industry is dynamic and growing, driven by a thriving economy and increasing demand for products and services. Typically, roles in this field require a strong understanding of business principles, excellent communication skills, and the ability to work effectively with diverse stakeholders.

Generally, salaries for sales and marketing professionals in Western Cape can vary widely depending on factors such as experience, company size, and industry sector. For entry-level positions, broad salary ranges might include R300 000 – R500 000 per annum, while more senior roles could command salaries ranging from R600 000 – R1 million or more. However, it’s essential to note that these are general estimates, and actual salaries may differ significantly depending on individual circumstances.

Common skills for sales and marketing professionals in Western Cape typically include strong communication and interpersonal skills, a solid understanding of market trends and consumer behavior, and proficiency in digital marketing tools and platforms. Additionally, candidates often need to be adaptable, resourceful, and able to work effectively under pressure. Other important skills may include data analysis, project management, and strategic thinking.

The sales and marketing industry is prevalent across various sectors, including financial services sector, technology industry, manufacturing sector, and more. Companies in these industries often require sales and marketing professionals with expertise in digital marketing, product development, and customer engagement.

For career development, a common progression path for sales and marketing professionals is to move from entry-level roles into senior positions, such as team leader or manager. With experience, candidates can also transition into specialist roles, such as brand management or digital marketing strategy. Furthermore, with ongoing education and training, sales and marketing professionals can stay up-to-date with the latest industry trends and technologies, positioning themselves for continued growth and advancement in their careers.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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Posted in Jobs in South Africa, Jobs in Western Cape

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